Comments on Service
We have been very pleased with the service we received, we want to mention our appreciation to Carl Oakton, who was especially helpful, we had to cancel and re-order furniture a couple of times due to losing properties we were hoping to purchase, eventually, we could confirm our order, and nothing was too much trouble. Delivery was very good as well, bang on the time slot given. Regards Lynn and Trevor Smith.
Web enabled business with traditio...
We just took delivery of a new G Plan suite and have been really pleased with the whole experience. Yes the price was very competitive, but what made the difference is that it's easy to communicate by email or phone, and the delivery team were first rate, friendly, professional and efficient. They really wanted to make sure we're completely happy with our purchase.
Great personal touch - actually much better than big stores.
Efficient and effective communication.
Love my Ercol furnitures.
Excellent value for money.
Will definitely use it again.
Duresta sofa and chairs
We ordered online from Haynes and was given a competitive price, Delivery was promised within 10-14 weeks, however order was fulfilled at 9 weeks. The delivery came at the promised time and the suite was well packaged. The delivery personnel were extremely polite and courteous and placed the furniture with care in the designated place, all packaging was removed and the room was left shipshape. An exemplary service from order to delivery.
Parker Knoll Armchairs.
Discovered on the Net delivered within 36 hours - very prompt delivery and excellent service..
The recent purchase of G-PLAN furn...
I would just like to thank you for the enjoyable,worry free experience we have had with the purchase of our 2 & 3 seater G-PLAN settees from you. Your customer and delivery service is second to none, being always polite, caring and friendly. Most of which goes lacking with some we have dealt with in the past!
Once again, thank you for the pleasant, worry free experience.
Mick & Ellie
Highly recommended. Always very friendly and efficient staff. Always on time. Always unpack and assemble carefully and take packaging away. Excellent every time we have ordered.
Yet again a first class service from all staff at this company, from first telephone contact, updates and delivery everyone has been friendly, helpful and very polite.
I searched the web for this chair for many days and found Haynes to be the best offer not just in terms of price but also their freindly approach and willingness to negotiate. The delivery guys were great too.
I would definately recommend thus shop for online furniture purchases.
Heather. Stratford upon Avon.
Delivered with a smile
Our three pieces of Ercol furniture were delivered with a smile and timed to fit with our schedule. Exactly what we wanted and excellent service.
We are very pleased with our new sofa. This company was a pleasure to deal with. Although we were a fair distance from them, the sofa arrived exactly as promised and the gents who delivered it were very pleasant. A pleasant experience all round. Highly recommended - thank you!
Old Charm furniture
We bought from Haynes Furnishers, the furniture was up to our expectations. We already have Old Charm furniture we bought 20 years ago
The delivery arrived as said and the delivery men were very good
I ordered a Lundy midi wardrobe to fit under the eaves in a bedroom . Haynes offered the best price, for this item with delivery included. . I was particularly impressed with the skill of the two delivery men who had great difficulty in getting this piece of furniture up the stairs but persisted and did successfully negotiate the limited space on the staircase up the bedroom.
G Plan Hepworth sofas
We bought a G Plan Hepworth 2 seater sofa and a 3 seater sofa with power recliners. At each step in the process from order to delivery we were kept updated; the delivery notification even gave an approximate time of delivery so we didn’t lose the entire day waiting in. The furniture is as expected from the brand though the ‘new smell’ is taking some time to disappear even with the room properly ventilated. The delivery team were great, taking the furniture to where it needed to be with a smil ..
Purchase and delivery of an adjust...
The e-mail correspondence was immediate and informative; the delivery and assembly of the bed was excellent, especially as we had unexpected visitors at the same time. Thank you.
G plan accent chair
We bought this from Haynes as it was the best price on the net... great communication from the Company and lovely delivery drivers.... thoroughly recommended very pleased with the chair
Purchase and delivery of Nathan fu...
Very friendly and helpful staff when we visited the store in Burton. Found exactly what we were looking for to add to the Nathan furniture we already had.
The furniture arrived at the expected time and the 2 delivery men were very professional and helpful.
Altogether a very satisfactory experience and we would happily recommend the company to friends and anyone else considering shopping with them.
Cintique 3 piece suite
Having been let down by another supplier I was anxious to find a company that could offer me the same furniture for near enough the same price and I'm glad to say that Carl came to our rescue without quibble. I can't recommend Haynes Furniture highly enough from start to finish the order was dealt with in a very professional manner.
Haynes Furnishers Rise & Tilt ...
My husband and I bought two rise and tilt chairs from Haynes Furnishers recently. We have just had delivery of them and we are so pleased with the service we've received from start to finish.
We knew the chairs we wanted and ordered them online from Haynes. They were always polite and the delivery guys were too. It always makes such a difference when things go right!! Would definitely order from them again.
Thank you for your email. I prefer to leave comments about your service , etc on your website rather than Facebook ,etc. Delivery was excellent as is the quality of our lamp table. No complaints whatever, very pleased.
Thank you again, J Garvie.
I am a nervous online shopper but my experience with Haynes was positive in every respect. Helpful staff, excellent pricing, efficient delivery.
Purchase of Celebrity recliner
100% satisfied with the total transaction from first telephone contact requesting material samples (arrived 2 days later) to final delivery. The delivery arrived within the promised time slot even though we are 4 hours drive away. It was carried out by two friendly, well mannered and helpful men. They took the recliner to the room we wanted it in and assembled and tested it. They then demonstrated all the functions and answered our questions. On leaving they took all the packaging away. We w ..
G Plan armchair delivery
Very pleased with delivery which had been quoted as up to 8 weeks we actually received it in 4 weeks staff very friendly & helpful your driver was very friendly & helpful would recommend you to family & friends who were looking for new furniture & we will definitely be back to replace our other old armchair early next year
HAYNES FURNISHERS, BURTON ON TRENT
I cannot recommend this company highly enough, from first placing the order for my G Plan recliner until taking delivery the service was first class.
Very happy with service from Haynes. Helpful and prompt at order stage, and order arranged and delivered with no fuss
Sherborne reclining chairs
Excellent service and price from Haynes Furnishings. This is the second time I have purchased from Haynes and once again the service has been first class. The free delivery is a real bonus and the two men who delivered and set up my chairs were great. I have recommended them to friends.
I recently ordered 4 dining chairs from Haynes. The customer service was courteous, professional and efficient. The chairs arrived well within the 8 week estimate and was delivered within 5 minutes of the quoted time and I live a couple of hundred miles from the store! I would highly recommend this company.
I recently ordered 4 dining chairs from Haynes. The customer service was courteous, professional and efficient. The chairs arrived well within the 8 week estimate and was delivered within 5 minutes of the quoted time and I live a couple of hundred miles from the store! I would highly recommend this company.
Great service and competitively pr...
I had chosen some Wallis and Gambier dining room chairs but my local furniture shop didn’t have them in the colour I wanted, so I did an online search and found Haynes and the chairs I wanted at a competitive price. As I’d not heard of Haynes before I decided to give them a call and found them to be very helpful. My chairs arrived and were delivered when they said they would. I’m very pleased with my purchase and wouldn’t hesitate to use Haynes again in the future.
We bought three Vale Bridgecraft two seater gents settees. We are delighted with them, very good quality and worth the price which was very competitive from Furniturebrands4U. Thanks Carl and Steve and the two delivery men for providing an excellent service. I would have no hesitation in recommending this furniture supplier and the manufacturer Vale Bridgecraft.
Electric recliner chair
This chair arrived as quoted by Haynes furnishers, the 2 delivery man were polite and careful at all times. I have a steep set of stairs they had to climb, no trouble. I would use and recommend this company again
New CIntique furnature
Reliable service from start to finish friendly helpful staff. Delivered our furniture when they said they would kept us updated . Very competitive prices , good shopping experience from start to finish Amazing seeing we ordered from the comfort of our own home, will definitely mention to family and friends
Thank you once again
Excellent service and prices
We would certainly have no hesitation in recommending Haynes and will use them again. Very professional, respond quickly, great customer service and competitive. What more coould you ask?
Duresta funature purchased
Viewing and purchase of suite was relaxing and pleasant experience, no pressure or pushing from sales... Delivery was quick and again excellent arrived on time. Overall experience excellent fantastic suite at competitive price, simply delighted.
I had never bought from this company before and so for a quality purchase like a good recliner, I felt I was taking a bit of a risk. However, I wasn’t disappointed. The service was fantastic. Delivery was prompt and the chair is just beautiful. It’s not often people are as nice and helpful once you’ve paid your money, but Carl was. I wouldn’t hesitate to buy from him again.
Mrs Shirley Graff
The service for our G plan chair was first class, it was delivered sooner than expected and the delivery men were excellent. We will definitely buy from this company again.
Corndell Nimbus Chest
Excellent service and best price for unit purchased. Delivery date was changed to meet my requirements.
Delivered unpacked and placed in living room. Would highly recommend.
Highly Recommend Haynes Furnishers
This is the second time I have used this company and would high recommend them. The staff have always been polite and extremely helpful and the goods have always arrived within the time frame advised.
Old Charm CoffeeTable by Wood Brot...
We recently purchased a coffee table, and we are very happy, both with the table and also the very good service. We had no problems at all, from ordering the table to the delivery., I would definitely recommend this company.
Dining room chairs
Thank you so much for a fantastic price and excellent chairs. Apologies it had taken so long to do this review but been extremely busy at work and home. L was a bit dubious of this company as so much cheaper than other companies but were 1st class and would definitely recommend and use again. Many many thanks for a great product and service.
Purchased a Cintique armchair from clearance range. Only required to pay a deposit with balance due on delivery. Chair delivered by 2 pleasant guys a week after placing order. Delighted with the chair and excellent service from this company. Thanks particularly to Carl in the showroom.
Excellent service from order to delivery. Was delighted to find the Sutcliffe range to match an item which has served me well for many years. The order process and communication on progress was faultless throughout. Items were delivered at a time to suit me, and on time inspite of coming some distance. The delivery people were a credit to the company so helpful and polite. I am thrilled with my purchases and wouldn’t hesitate to recommend this company Thank you
Parker Knoll Sofa and chairs
A good site to browse and easy to order. Very helpful if ordering by phone
Delivery dates flexible and delivery made when promised by experienced removers.
Quality as expected
Westbury reclining chair
Very pleased with delivery - just 3 weeks from order, and the service from your 2 delivery men. Chair has been a god send since I came out of hospital following an operation on my leg.
Great shopping experience with this company before and after ordering several pieces of Ercol and Cintique. Great prices which beat my more local retailer who I have used before.
I am very happy with my purchases. Thank you to all the staff involved from ordering to delivery.
Ercol bedside tables
I recently bought two Ercol bedside tables from Haynes Furnishers. I made the transaction over the internet having done some research to find tables to match a existing Ercol bed. Haynes were the cheapest I could find for the relevant bedside tables. Equally importantly I was very impressed with the service I received. I paid a deposit only with the rest payable on delivery. In my experience this is unusual with internet transactions when the full money is usually taken when the order is ..
Efficient, helpful service
Bought several Ercol pieces here and would be very happy to buy from them again. The delivery team were also excellent - on time, professional and careful. John Lewis take note.
Chairs for Dad
I want to say a big thank you for the service you have given me. I ordered two Celebrety chairs to go into a grandad annexe that we were having built. The builders let us down over and over again but you kept saying no problem we will continue to store them for you.
At last this week you were able to deliver them with excellent timing and great customer care.
Thank you what a fantastic way you have of doing business.
We had a bad experience previously but this was down to the manufacturer and not Haynes Furnishers. We decided to re-order from Haynes and once again we received excellent service. Our chairs were delivered on time as promised, and were delivered into our lounge. They were even price matched. Customer service is a rare commodity these days but Haynes give exceptional service.
From order to delivery this was first class service and they even take away the rubbish!
Really happy with my new Sherborne chair. Great company to do business with and delivery went very smoothly. Have already recommended Haynes to friends needing recliners.
Re order of two chairs
We were very impressed with Haynes when we used them for the first time to order two chairs, they were very quick, efficient and pleasant. I would highly recommend them.
Dorchester Adjustable Beds
Thank you for the excellent service we received. Buying was easy online, with no high pressure and any queries were done efficiently by phone.The Beds were delivered on time by two polite young men who assembled them and took away our old bed. Suffering from Parkinson’s I had forgotten what it was like to be comfortable in bed, but the new beds are fantastic. I can now actually sit up again to read. Thank you very much.
A satisfied customer
This is the second time I have used Hanes furnishers and again I am very satisfied with the whole process of ordering and delivery. The Ercol chairs are perfect and match my table well. I would like to say thank you to all the very helpful staff involved and if I need more furniture I will certainly use Haynes again .
Placed an order for a TV unit. Very efficient throughout. Prompt e-mail acknowledging order and giving time scale for delivery. Kept informed. Telephoned when order ready and time fixed for delivery. Delivered within time scale and also delivered exactly on time on the day. Easy and convenient arrangements for payment. Would definitely recommend this company.
Thank you for supplying a great quality Sherborne 4’ adjustable bed at such a competitive price.
Your delivery guys were polite and charming.
It was a pleasure doing business with you
Great product, great price, great service!
Nathan Oak Lamp Table and Nest of ...
Easy web site to navigate and use. The interaction with Carl was excellent and the process couldn't have been easier. He was polite, knowledgeable and provided me with all relevant information regarding the order and anticipated delivery date.
As advised the items were delivered approximately 12 weeks later. The delivery team were excellent. They were courteous, unpacked the items and took all packaging away.
Problem free ordering and delivery - fantastic service all round. Not forgetting c ..
We are pleased with the way Haynes Furnishing handled our Order. Always polite on the phone and delivery took place on schedule
Great service. Great price. No problem with changing the delivery drop off location and friendly delivery drivers.
Ercol coffee table
Many thanks for great service. Quick, efficient delivery exactly when you said it would be. Just what we wanted and happy to recommend Haynes Furnishers.
Wanted an Ercol footstool to match a new sofa. Great price. Easy to order from this site. Excellent service. Highly recommend.
Ercol TV unit
Fantastic service, delivered for me to see prior to purchase, and they were happy to return the unit if not right for me. Thanks very pleased.
Parker Knoll sofa
We were very pleased with our new sofa and extremely impressed with the level of service received . This is the second transaction in two years and our experience the first time gave us the confidence to purchase again. We would certainly recommend to anyone wishing to buy quality furniture and great service. Thank you.
Great firm to deal with,best price and smooth delivery.Will use again.
Nathan teak bookcase
A beautiful bookcase which fits in perfectly with my other teak furniture and is exactly the right size for my hallway.The two men who brought it were friendly and efficient and came when expected. I am a very satisfied customer!
Excellent service from start to finish and at a price no one else can match
First Class Service
First class service, competitive price, realistic delivery time, everything quoted at time of placing order fulfilled.
CINTIQUE from HAYNES FURNITURE ...
As a life long resident of Watford in Hertfordshire I never ver expected to buy furniture from a retailer in the midlands. We knew what we wanted and my wife began to trawl the internet to gather in quotes. Haynes popped up -- Burton upon Trent, the town where she was born! (a long time ago!!) We watched the video, liked what we saw asked for some prices and then samples of leather.
Straight forward business arrangement. Couple of emails, a telephone call and an approximate delivery date. A ..
Purchase of three piece suite.
We recently purchased (May 2018) a Three Piece Suite from Haynes Furniture's. We saw the suite advertised and telephoned Peter at Haynes for more information. He was most helpful and informative, even offering to get a sample of the fabric sent to us. We decided to purchase the Suite and had it delivered to our home address in Cheltenham. The delivery men arrived at the agreed time. They removed our old Suite and placed the new one where we specified. They were very courteous and helpfu ..
Nest of tables
Thank you for the great service, delivery and price. Carl was very helpful on the phone and delivery was made within a couple of working days. The gentlemen who delivered were very helpful and made sure we were happy with our purchase before they left.
Thank you again
delivery of table
Excellent service all round. People helpful and efficient on the phone. The delivery arrived on time and the men put it all together in a trustworthy manner in my place. I was able to pay with a bank transfer which made the process easy. The whole experience couldn't be faulted - and I would very happily use Haynes Furnishers again.
(The table itself is not quite perfect in my judgement but the fault, if there is one, lies with the manufacturers. )
Nimbus TV stand
A real pleasure to deal with Haynes Furnishers. Arranged delivery to fit in with our plans. Stayed in touch with e-mail, and TV stand turned up on day and time as arranged. TV stand perfect and as advertised. Would use again if any more furniture needed in future. Thank you all again at Haynes Furnishers.
Ercol Teramo king size bed
We received an excellent service from Haynes. From great customer service, competitive price for the bed to the free delivery made by their in-house delivery team. Many thanks
Frank hudson furniture
I was extremely pleased with the service I received - thank you! It made all the difference having the furniture delivered at a time that suited me, and with your help in
assembling the bed. The quality of the furniture is fantastic, and although we could have gone with other online retailers, I really appreciated your no-nonsense approach and easy going and friendly customer care.
Excellent service and delivery
Excellent service and delivery from start to finish!! Personal, friendly, informative. Would highly recommend - especially in comparison to other furniture supplies used in the past.
Looked fior ages for the perfect dining room chairs and came across furniturebrand s4u - I must admit I thought it was too good to be true, but it was true.
Ordering was easy, part payment until delivery was great and delivery time was swift.
A very happy customer both with the service and my chairs. I am definitely going to be ordering my next furniture purchase from them.
Ercol Capena Nest of Tables
The Ercol tables were very attractively priced and delivered well within the timescales quoted. Communication from the company was very clear and the delivery arrangements made suited me. The furniture arrived very well packed and in great condition. Overall an excellent and straightforwar d transaction, I would definitely use this company again.
So nice to find a company you can rely on. Fantastic service from initial enquiry to the delivery staff. I would not hesitate to recommend.
Purchase of 6 Old Charm Dinning Ch...
Excellent experience placing the order and arranging the fabric treatment, advised 8/10 weeks delivery, but the chairs arrived ahead of schedule,, Carl arranged delivery which arrived just when it was stated. All chairs as expected when unpacked by charming delivery men , first class service.
On my experience would definitely use again.
Three piece suite
The suite I ordered was delivered by friendly staff who also moved my old suite to the garage for collection by another firm. All staff were helpful and courteous and went out of their way to provide a great shopping experience. I love my new suite and would not hesitate to use this company again in the future. I feel very happy that I found them on the internet and would recommend them to anyone who wants a good reliable service.
Really impressed with service. Haynes couldn't have been more helpful as regards delivery. Would strongly recommend.
Ercol Bosco nest of tables
Good delivery and service. I Would buy again from Haynes Furnishers. I like the idea of paying a deposit, and then the balance on delivery. The nest of tables was in perfect condition.
We ordered our two sofas just after New Year and was told they would be ready by the end of February. We were contacted on time and asked that they were stored until the end of March which was no problem for them.
They arranged delivery for when we wanted and came on time. The sofas were carefully brought into our house and set up.
We are very pleased with the service we have received.
Excellent service from start to finish. I sent an email enquiring about two pieces of furniture, where I then received a direct telephone call in response which enable me to place my order over the phone. My order was delivered on time and I was able to inspect before payment was made. I will definitely use this company again.
Ercol Rimini furniture
Extremely pleased, the Ercol furniture is perfect and the men who delivered the furniture were friendly, helpful and professional. This the first time in years that I have been so pleased with what I have ordered ( items bought else where have been mostly delivered to me damaged). I hope to buy from Haynes Furnishers in the future.
Chloe G Plan Three Piece Suite
From start to finish I can only say I have had really good service from this company. Negotiating the order, delivery, everything went very smoothly. Cannot fault the service, the delivery lads were first class and so polite.
No hesitation in recommending this company. Would certainly use them again.
Nathan console table
Beautiful piece of furniture. Arrived on time, and delivered by Haynes themselves. This was my second order with Haynes [online] and I wouldn't hesitate to use them again. Highly recommended.
Sherborne Adjustable beds and Lift...
Very pleasant and good firm to do business,with. The two men who came on time to erect and demonstrate were very clean and tidy,taking away every piece of packaging for recycling ,leaving no mess at all, Sherborne are very good ,well made products. We are very pleased with our purchase and dealing with Haynes Furnishers who were first class.Many thanks to Carl and the delivery men.
First Class Furniture and Delivery
I searched online for some Ercol furniture for our bedroom and found this wonderful company. The furniture was in stock, was competitively priced and they delivered promptly and for free to Cornwall! Excellent throughout and we definitely recommend them.
Purchase of Sherborne Settes and C...
This order was handled competently from start to finish, with everything delivered by agreement on time and to specification. The items had to be assembled in our home and the team of two was considerate and worked well together. It was a pleasure to deal with this company from start to finish.
It was the second time that we had dealt with Haynes Furnishers and the service this time (for a much larger order) was just as good as the first time.
My thanks to you for such excellent service in delivering my rise recliner chair. Your customer service is outstanding, your delivery guys excellent and I am amazed at the distances you travel to deliver such an excellent service. This is our second chair and couldn't be happier. Thank you Carl and your delivery team.
3 piece suite
Order placed really quickly as we knew exactly what we wanted and had several alternative quotations, price was competitive.
Delivery was estimated at 6 to 8 weeks but was delayed getting it from the manufacturers to Haynes due to bad weather/snow so wasn’t the fault of Haynes who did chase it up.
Once delivery was arranged all went smoothly, the 2 delivery drivers were very pleasant, helpful and speedy and put together the suite, assembled the recliner electrics etc and took away our old ..
Dining Chair order
A great deal on the price, it was unmatched anywhere. The two lads who delivered we most helpful. Will always consider you in the future. Have no hesitation in mentioning you to friends.
Rega rds Margaret and Robert Stark
cintic fecliner chair
this is the second recliner i have had the first one lasted 17 years. also from haynes.
i cannot fault the service i have had, the delivery men went out of their way to put my old chair in the garage for me
10 out off 10 for customer service
5 star - excellent & would re...
Excellent service from ordering to delivery. Good company to deal with, competitive prices, easy access to staff, delivery on target & delivered to suit. Very pleased with my sofa and my experience with Haynes.
Great company. Highly recommended.
Brilliant service from 1st to last. Nothing too much trouble. Everything done on time. Absolutely fantastic to deal with and top price to match. Online shopping experience backed up by human support...faultless.
I ordered two lovely sofas from this company. They were helpful and polite and explained everything. It was easy and everything went smoothly and they were delivered six weeks after ordering, earlier than promised. Very happy and I saved money . Would use again . Thankyou
Buying furniture on the internet.....
Just a few lines to let you know how pleased I am with my Ercol's "Amelia" wide TV unit. A very competitive price persuaded me to take the plunge and purchase, over the internet, what I hoped would be a very sleek and airy piece of furniture. And I was not disappointed.
Love the new addition. Your company handled the internet transaction swiftly and professionally, with free delivery at the appointed timeframe and within a week! Any queries I had was promptly answered by email. Thank you.
G Plan chair
Good service delivered to our home address in North Wales without any problems for a no haggle price that was far less than I could get from Chester shops
Delivery of Television table
I was promised delivery of my television table on March 2nd, however storm Emma had arrived and left deep snow behind on that day. I was amazed when a gentleman came to my door saying that he had my television table in his van. He had had to park further up the road as he would have got stuck if he had got any nearer. He told me that he was usually in the office, but as the delivery men had been able to get in to work he had driven all the way from Burton to Wiltshire. He carried the table to ..
We had to return drawers to Furniture Village as they would agree fault - re ordered through Furniturebrand s4U - service was great - drawers perfect
I have to say service and delivery of our sofa was fantastic. Really easy to deal with over the phone and email. Upon delivery I had a call to tell me sofa was in its way so it gave me time to head back from work lunchtime to collect.
Delivery guys were prompt, professional and really nice to talk to. Would 100% use again.
Wife and I very pleased with our new sofa.
Great company and helpful friendly staff (even when I ordered the wrong colour and had to change it) and when I couldn't agree to delivery options. Nothing was a problem (at least they (Steve) didn't make me feel it was lol) delivery guys were great too..really helpful and mindful of my age and disability..making sure everything was where and how I needed it and cleaned up as if they had never been there. Great service all round would definitely recommend and use myself again.
We’ve recently received a delivery of furniture and can’t praise Haynes enough. The staff are great to deal with - from the sales staff to the delivery men. I sometimes wonder that by choosing the best price for goods,customers may receive a less than quality service but this is definitely not the case with Haynes - their service was superb!
I could recommend this company to anybody without hesitation.
All aspects of our order were very good, communication, delivery on time and the delivery team.
Mr Geoff Coish
Many thanks for the excellent service you have recently provided with the supply of furniture.
Not only was the furniture delivered a month earlier than anticipated but was also delivered on time and the delivery men were also excellent.
I would recommend the company to anyone.
Nest of Tables
I have recently ordered a Nimbus nest of tables which I am very pleased with.. Ordering was easy with helpful staff and delivery was excellent. Delivery arrived on time in the two hour slot allocated. Would certainly use this company again.
Riser Recliner Chair
Purchased a pair of Riser Recliner chairs which are excellent. The service from ordering to delivery was superb. The chairs arrived within the anticipated delivery time and are really comfortable and well made. The delivery people were very polite and helpful. They assembled the chairs and explained all the features. Would highly recommend Haynes. Five star treatment from start to finish.
Adjustable bed order.
Never having heard of Haynes Furnitishers, but having read testimonials about them, I decided to order
this bed, which was far cheaper than I could buy locally. I have to say that I have received First
Class service throughout.
I have no hesitation in reccomending Haynes.
The Company,Haynes Furnishers (Trent) was fine as was the furniture and the price.However, the delivery time from Nathan Furniture for a small coffee table was some six months which is appalling. Haynes Furnishers had no control over this aspect of the purchase.
Found suite in a high street store but was not prepared to pay the price. Found Haynes Furnishers on-line read the reviews and took the plunge. What a great service. Excellent from point of ordering to delivery. Kept informed throughout the process. Thanks
Parker Knoll Furniture Great Produ...
Bought our 2 and 2+ sofas at a great price with free delivery without any issues.
You had the best prices around and with the addition of the free scatter cushions this made the deal unbeatable.
Thank you so much for your wonderful service including keeping to delivery dates and times.
Would highly recommend you to all.
Our Oak Furniture
I just wanted to say how happy we were with the service levels enjoyed in the purchase and delivery of our new furniture. You are to be congratulated on your attention to detail, and communication which led to a great buying experience
I was very impressed with the level of service and communication of this company.
G Plan sofa
Delighted with my new G-Plan sofa. Excellent pre sales service. Delivery guys prompt, courteous and careful, making sure everything was in place. Thank you!
Nest of tables
The Nathan table set arrived promptly and in v.good condition.Haynes Furnishers also sorted out the original on-line problem that I had.
Excellent customer service, product and competitively priced. Very helpful throughout the whole order experience from purchase to delivery. Great email and telephone communication, very quick to respond to queries, 2 hour delivery slot was honoured and drivers were very polite and efficient. Would certainly have no hesitation in buying from Haynes Furnishers again. Many thanks!
I want to thank Haynes for an excellent order experience, from ordering a specific item I wanted, and delivering it spot on time to what was advised. The men delivering were very courteous and very careful when bringing it in. This is my second order, and would thoroughly recommend them. They are also much cheaper than other shops, and free delivery as well to the room of your choice.
You cannot ask more.
Thank you again.
A Refeshing Change.......
We ordered some furniture before Christmas and were told delivery would be 6 weeks as the items were not held in stock which was fine. Just before 6 weeks we were called to confirm what dates for delivery were best for us and were given a time slot. On the day of delivery we got a call 30 minutes before the driver got to us and when they arrived they were friendly and put all the items where required.
I called the store to check something and the manager, Carl was very friendly and helpful.
2 Albert Chairs
The whole experience was fabulous. From having the material sent to me to receiving the chairs. They are exactly what I wanted and the colour is perfect.
If I ever need to buy any furniture in the future I will be looking here first.
Nathan televison cabinet
We have been very pleased with the personal service we received from Haynes Furnishers, although we ordered online. Delivery was as advised and the delivery men were very friendly and helpful. We are delighted with the Nathan TV Cabinet.
Many thanks for the fast delivery of our new suite, we are very pleased with it. Its was just what we was looking for. It was lovely not having to trail around shops looking at poor quality suites at high prices. We have got top quality at a very reasonable price.
Excellent Delivery Service
We received some Ercol bedroom furniture . Delivery was on time (in fact, a few days earlier than planned). Super communications from delivery driver & excellent service from them. Could not fault it.
Experienced a traditional and exce...
Experienced a traditional and excellent service. - refreshing in these times when good customer service is often forgotten. Well done. Will use again.
Service and Communication
Carl and his team managed to deliver us a complete dining suite in time for Christmas despite an initial estimate from the supplier of mid January. The team quickly and efficiently built the furniture and came in the window when they were expected. Wonderful service and communication. Thanks to Haynes Furnishers and all their outlets!
Ercol Novara Snuggler
Excellent, efficient and personal service, along with unexpected early delivery of item before Xmas. We are delighted with the Novara Snuggler which was much admired by our Xmas visitors. Its very comfortable and snuggly - so lives up to the product description.
Will certainly recommend you to anyone looking for new furniture as you combine good old fashioned service with internet prices
Two Cintique chairs
These chairs were not only the cheapest Cintique chairs I could find on the internet, but they were delivered extremely quickly and courteously, intake for Christmas. As expected their quality is excellent and the service received from Haynes has been second to none. We shall shop there again
OLD CHARM GLAZED OAK BOOKCASE
Well-designed website with items easy to locate and fully described. Ordering was easy. The bookcase arrived on the day, and by the time, promised. It was in perfect condition and I am absolutely delighted with it. Your 2 delivery men were polite , friendly and efficient. The item was positioned exactly where I requested. This buying experience has been a pleasure and I would not hesitate to buy from you again. I have already recommended you to family and friends.
Sutcliffe Trafalgar Corner Unit
This purchase completed the recent makeover of my lounge. Which included 4 other pieces from Sutcliffe together with new sofas etc. All of which I am very pleased with. Haynes Furnishers are very competitive price wise and reliable.Their delivery service too is excellent.
I highly recommend the company.
Our G Plan Chair arrived exactly when it was supposed to. Apart from the satisfactory quality (as expected) it was delivered by two great friendly and energetic guys who had a busy day still ahead of them - thanks for the great service.
Sofas very competitively priced and staff very accommodating. Delivery service was excellent, accurate delivery time and impressed that guys unpacked, set up and took rubbish away - all free!. A local store which stocked same sofa was going to charge me £30 to deliver. Hope to use again.
New Parker Knoll furniture
A brief note to say thanks for the stella service received by Haynes Furnishers.
Nothing was too much for the team who were very accommodating about storing our furniture whilst our new home was being finished.
The company come highly recommended.
It was a pleasure dealing with this company, from the first phone call until the delivery guys assembled and demonstrated my riser recliner. The staff at Haynes Furnishers, were helpful, professional, understanding. I have no hesitation in recommending Haynes furnishers, as a supplier of quality furniture. I actually saved £500 compared to other online companies and the high street.Thank you guys.
Willis & Gambier Lamp Table
First time that we have ordered from this company and pleased to say that we are delighted with their exceptional customer service. From the point of placing an order through to delivery communication was excellent. Furniture arrived within quoted timescale and delivered by two friendly guys.
Price was extremely competitive and would highly recommend this company.
We recently purchased a piece of furniture from you and would like to say we were very pleased with a quicker that estimated delivery and the two delivery men were very professional.
Skovby Dining Set
We were very pleased with the quality of service and delivery given by your staff. The delivery guys were very helpful and did a very good job assembling the table and a good knowledge of the product. We would be very happy to recommend your company and do business with Haynes Furnishers in the future.
I don't usually review online, but these guys are amazing. The best price, really fast delivery, good quality sideboard efficient and polite. First rate, I have no complaints. I'll be back next year for more. Thank you.
Nathan TV Unit
Hello Carl -
Many thanks for the delivery of the Nathan TV unit - Alan & I are both delighted with it.
Your delivery guys were very pleasant, helpful and well organized - Thank you again, plus Peter, for sorting & making our purchase an easy transaction.
Kind regards -
3 piece suite
A pleasure to deal with. Good old fashioned service. Suite delivered on time with no disruption. Would recommend to anyone.
Five star service.
Just a note to say thank you for the delivery of my "Royale" chair
everything as promised even the delivery time - very impressed. My I
also say your delivery men were superb polite, obliging and made sure
all was working before leaving.
It has been a pleasure doing business again with your company will
most certainly recommend you whenever possible .
Excellent service all round
From ordering to delivery we received an exceptionally good service, very rare these days! Best price we could find and the delivery men made sure everything was perfect before they left. I have every confidence if we have a problem they will sort it out.
Ordered a Parker knowle chair delivery within the given time frame very good service and would buy from Haynes again thank you!
Buying new dining room chairs
Spent many fruitless hours and travelled lots of miles before finding a furniture store that sold dining chairs suitable to go with our existing dining table. Searched the Haynes Furniture web site and found the same chairs costing 20% less, so ordered from them. Very impressed with the staff that I spoke to when placing our order, both with their friendly attitude and product knowledge. Chairs were available several weeks early and subsequent arranged delivery was spot on time. The free deli ..
Very efficient and pleasant service when I ordered over the phone. Sideboard is just as described on the website; also a good price!
Delive red by two lovely, helpful guys who put the shelf in for me as it was rather awkward.
Very pleased and would recommend Haynes!
Not a Company local to me, but Haynes Furnishers made the purchase easy.
Competitive price and delivered on time by professional porters who made the job look easy. All assembled and rubbish removed.
I will definitely look on their website for any possible future purchases.
Sherbourne Sofa and Arnchair
Order delivered before estimated delivery date. Delivery guys were great, carried my old sofa and chair out and loaded them in my van ready to take to the tip. Brought in my new sofa and chair and made sure I was happy with everything. Really pleased with my new sofa and chair, they look great. Cannot fault the company at all. Excellent service, would recommend them to anyone.
Sutcliffe Trafalgar Teak Sideboard
Excellent service from Haynes Furniture, right through from ordering to delivery. Would definitely recommend and use again. Our new furniture is perfect! Thank you.
G-Plan Double re-cliner
Great doing business with Haynes Furnishers, communication was excellent and delivery earlier than expected. Delivery guys installed and positioned were we wanted and took away all the rubbish. Will certainly look again when purchasing new furniture.
Great service and delivery. Would use again. Thank you.
Nathan TV Cabinet
We ordered a Nathan TV Cabinet by phone. It was delivered three days ago within the time span given.
The two delivery chaps were very pleasant and helpful. They made sure that the shelves were fitted for us.
The packing was taken away too! We are very pleased with the cabinet and the service that we have received
from Haynes Furnishers. I wholeheartedly would recommend them! Thank you.
Ercol Rimini bedroom furniture
I recently ordered a number of items from the above range. Having scoured the internet Furniturebrand s4u were by far the most competitive. Ordering and payment was straightforward and the staff knowledgeable and helpful. Delivery was within the stated timescale, the delivery lads were courteous and caring and all packaging was taken away. A simple, efficient and pleasant experience, I would have no hesitation in recommending this company
Ercol Teramo side table
Lovely little table, well crafted as you would expect from Ercol. However, I was delighted with the service and professionalism of both the admin and delivery staff of Hayes Furnishers. Excellent delivery of 3 days compared to other suppliers of up to 3 months. Recommend and would use again.
I have used this company for the first time purchasing a GPlan Three Piece Suite. On line. I will definitely use this store again.. The service was impeccable and delivery within the 2 hour allocated time slot that I was given. I didn't have to pay the balance of my order till it was unwrapped in my home and I was happy with it. Excellent, what more could one ask for. I highly recommend this company.
I ordered 8 Ercol dining chairs from Haynes. The price was the cheapest I found in shops or on-line - and it included free delivery. It took 6 weeks for my chairs to be in stock (I was told this at the time of order) and then I was contacted to arrange a delivery date. Very efficient service - and really pleased with the chairs!
High gloss furniture.
Purchased white high gloss furniture, good company to deal with, delivered on time by there own drivers and taken to the
room I wanted it in. Good communication from start to finish.
Ercol Dressing table
A big thank you to Furniture Brands 4U. Our Ercol Dressing table was delivered in the time specified and it's beautiful! The delivery men were excellent, so pleasant, courteous and just went that extra step by taking the dressing table to the landing so I didn't have to carry the pieces upstairs myself.
Com munication by email and phone was excellent. My email enquiry was answered straight away and communication was informative, accurate and professional.
Thank you again - I woul ..