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Testimonials
Three piece suite
The suite I ordered was delivered by friendly staff who also moved my old suite to the garage for collection by another firm. All staff were helpful and courteous and went out of their way to provide a great shopping experience. I love my new suite and would not hesitate to use this company again in the future. I feel very happy that I found them on the internet and would recommend them to anyone who wants a good reliable service.
carol,
merseyside
Furniture delivery
Really impressed with service. Haynes couldn't have been more helpful as regards delivery. Would strongly recommend.
Ian Matthews,
Raunds
Ercol Bosco nest of tables
Good delivery and service. I Would buy again from Haynes Furnishers. I like the idea of paying a deposit, and then the balance on delivery. The nest of tables was in perfect condition.
Mrs J Porter,
Hadleigh Essex
Sofas
We ordered our two sofas just after New Year and was told they would be ready by the end of February. We were contacted on time and asked that they were stored until the end of March which was no problem for them.
They arranged delivery for when we wanted and came on time. The sofas were carefully brought into our house and set up.
We are very pleased with the service we have received.
Stephen Dormer,
Virginia water...
Excellent Service
Excellent service from start to finish. I sent an email enquiring about two pieces of furniture, where I then received a direct telephone call in response which enable me to place my order over the phone. My order was delivered on time and I was able to inspect before payment was made. I will definitely use this company again.
Suzanne,
Great Salkeld,...
Ercol Rimini furniture
Extremely pleased, the Ercol furniture is perfect and the men who delivered the furniture were friendly, helpful and professional. This the first time in years that I have been so pleased with what I have ordered ( items bought else where have been mostly delivered to me damaged). I hope to buy from Haynes Furnishers in the future.
.,
Cumbria
Chloe G Plan Three Piece Suite
From start to finish I can only say I have had really good service from this company. Negotiating the order, delivery, everything went very smoothly. Cannot fault the service, the delivery lads were first class and so polite.
No hesitation in recommending this company. Would certainly use them again.
Mike Sheath,
York
Nathan console table
Beautiful piece of furniture. Arrived on time, and delivered by Haynes themselves. This was my second order with Haynes [online] and I wouldn't hesitate to use them again. Highly recommended.
Keith Lydiate,
Corsham
Sherborne Adjustable beds and Lift...
Very pleasant and good firm to do business,with. The two men who came on time to erect and demonstrate were very clean and tidy,taking away every piece of packaging for recycling ,leaving no mess at all, Sherborne are very good ,well made products. We are very pleased with our purchase and dealing with Haynes Furnishers who were first class.Many thanks to Carl and the delivery men.
Mr Mrs Lowe,
Basildon Essex
First Class Furniture and Delivery
I searched online for some Ercol furniture for our bedroom and found this wonderful company. The furniture was in stock, was competitively priced and they delivered promptly and for free to Cornwall! Excellent throughout and we definitely recommend them.
Lizzie YM,
Penzance
Purchase of Sherborne Settes and C...
This order was handled competently from start to finish, with everything delivered by agreement on time and to specification. The items had to be assembled in our home and the team of two was considerate and worked well together. It was a pleasure to deal with this company from start to finish.
It was the second time that we had dealt with Haynes Furnishers and the service this time (for a much larger order) was just as good as the first time.
Roger Clayton,
West Lancashire
Excellent service
My thanks to you for such excellent service in delivering my rise recliner chair. Your customer service is outstanding, your delivery guys excellent and I am amazed at the distances you travel to deliver such an excellent service. This is our second chair and couldn't be happier. Thank you Carl and your delivery team.
D N CARTER,
Croydon
3 piece suite
Order placed really quickly as we knew exactly what we wanted and had several alternative quotations, price was competitive.
Delivery was estimated at 6 to 8 weeks but was delayed getting it from the manufacturers to Haynes due to bad weather/snow so wasn’t the fault of Haynes who did chase it up.
Once delivery was arranged all went smoothly, the 2 delivery drivers were very pleasant, helpful and speedy and put together the suite, assembled the recliner electrics etc and took away our old ..
Mr & Mrs D...,
Rocester, Staffs
Dining Chair order
A great deal on the price, it was unmatched anywhere. The two lads who delivered we most helpful. Will always consider you in the future. Have no hesitation in mentioning you to friends.
Rega rds Margaret and Robert Stark
Margaret Stark,
Salisbury
cintic fecliner chair
this is the second recliner i have had the first one lasted 17 years. also from haynes.
i cannot fault the service i have had, the delivery men went out of their way to put my old chair in the garage for me
10 out off 10 for customer service
mr f smith,
tamworth
5 star - excellent & would re...
Excellent service from ordering to delivery. Good company to deal with, competitive prices, easy access to staff, delivery on target & delivered to suit. Very pleased with my sofa and my experience with Haynes.
Sharon Dixon,
Kings Lynn
Great company. Highly recommended.
Brilliant service from 1st to last. Nothing too much trouble. Everything done on time. Absolutely fantastic to deal with and top price to match. Online shopping experience backed up by human support...faultless.
Paul Linfield,
WORTHING
Sofas
I ordered two lovely sofas from this company. They were helpful and polite and explained everything. It was easy and everything went smoothly and they were delivered six weeks after ordering, earlier than promised. Very happy and I saved money . Would use again . Thankyou
S. allen,
Exeter Devon
Buying furniture on the internet.....
Just a few lines to let you know how pleased I am with my Ercol's "Amelia" wide TV unit. A very competitive price persuaded me to take the plunge and purchase, over the internet, what I hoped would be a very sleek and airy piece of furniture. And I was not disappointed.
Love the new addition. Your company handled the internet transaction swiftly and professionally, with free delivery at the appointed timeframe and within a week! Any queries I had was promptly answered by email. Thank you.
Ann-Kristin Ho...,
Collingham
G Plan chair
Good service delivered to our home address in North Wales without any problems for a no haggle price that was far less than I could get from Chester shops
Alun Hughes,
Mold
Delivery of Television table
I was promised delivery of my television table on March 2nd, however storm Emma had arrived and left deep snow behind on that day. I was amazed when a gentleman came to my door saying that he had my television table in his van. He had had to park further up the road as he would have got stuck if he had got any nearer. He told me that he was usually in the office, but as the delivery men had been able to get in to work he had driven all the way from Burton to Wiltshire. He carried the table to ..
Mrs Jennifer L...,
Royal Wootton ...
ERCOL DRAWERS
We had to return drawers to Furniture Village as they would agree fault - re ordered through Furniturebrand s4U - service was great - drawers perfect
Jenny Ellis,
Brighton
Excellent Service
I have to say service and delivery of our sofa was fantastic. Really easy to deal with over the phone and email. Upon delivery I had a call to tell me sofa was in its way so it gave me time to head back from work lunchtime to collect.
Delivery guys were prompt, professional and really nice to talk to. Would 100% use again.
Wife and I very pleased with our new sofa.
Steve
Steve Pugh,
Southampton
Purchase oc cintique chairs
Efficient service. Very pleased with chairs and price paid
henry.hibbert2...,
Southampton
Furniture Order
Great company and helpful friendly staff (even when I ordered the wrong colour and had to change it) and when I couldn't agree to delivery options. Nothing was a problem (at least they (Steve) didn't make me feel it was lol) delivery guys were great too..really helpful and mindful of my age and disability..making sure everything was where and how I needed it and cleaned up as if they had never been there. Great service all round would definitely recommend and use myself again.
Irene Fossett ,
London
Furniture order
We’ve recently received a delivery of furniture and can’t praise Haynes enough. The staff are great to deal with - from the sales staff to the delivery men. I sometimes wonder that by choosing the best price for goods,customers may receive a less than quality service but this is definitely not the case with Haynes - their service was superb!
I could recommend this company to anybody without hesitation.
John Hardesty,
Huddersfield
Two Chairs
All aspects of our order were very good, communication, delivery on time and the delivery team.
Mr B J Mortley,
Knutsford
Mr Geoff Coish
Many thanks for the excellent service you have recently provided with the supply of furniture.
Not only was the furniture delivered a month earlier than anticipated but was also delivered on time and the delivery men were also excellent.
I would recommend the company to anyone.
Geoff Coish,
BOVEY TRACEY
Nest of Tables
I have recently ordered a Nimbus nest of tables which I am very pleased with.. Ordering was easy with helpful staff and delivery was excellent. Delivery arrived on time in the two hour slot allocated. Would certainly use this company again.
Mrs Woodrow,
Romsey
Riser Recliner Chair
Purchased a pair of Riser Recliner chairs which are excellent. The service from ordering to delivery was superb. The chairs arrived within the anticipated delivery time and are really comfortable and well made. The delivery people were very polite and helpful. They assembled the chairs and explained all the features. Would highly recommend Haynes. Five star treatment from start to finish.
Christine Berry,
Poulton Le Fylde
Adjustable bed order.
Never having heard of Haynes Furnitishers, but having read testimonials about them, I decided to order
this bed, which was far cheaper than I could buy locally. I have to say that I have received First
Class service throughout.
I have no hesitation in reccomending Haynes.
Tony Proll,
Bridgwatet
Nathan Furniture
The Company,Haynes Furnishers (Trent) was fine as was the furniture and the price.However, the delivery time from Nathan Furniture for a small coffee table was some six months which is appalling. Haynes Furnishers had no control over this aspect of the purchase.
T.Lees,
Bexhill on Sea
Two Seater Settee from Haynes Furn...
Carl and the team were excellent. Settee arrived on time, and the two lads were more than helpful. Many thanks. Will recommend and use again
Fantastic
Found suite in a high street store but was not prepared to pay the price. Found Haynes Furnishers on-line read the reviews and took the plunge. What a great service. Excellent from point of ordering to delivery. Kept informed throughout the process. Thanks
Jim,
Uxbridge Middl...
Parker Knoll Furniture Great Produ...
Bought our 2 and 2+ sofas at a great price with free delivery without any issues.
You had the best prices around and with the addition of the free scatter cushions this made the deal unbeatable.
Thank you so much for your wonderful service including keeping to delivery dates and times.
Would highly recommend you to all.
John B ,
Essex
Our Oak Furniture
I just wanted to say how happy we were with the service levels enjoyed in the purchase and delivery of our new furniture. You are to be congratulated on your attention to detail, and communication which led to a great buying experience
Many thanks
Nigel Dorning,
Bromley
Excellent Service
I was very impressed with the level of service and communication of this company.
Margaret Murphy,
London
G Plan sofa
Delighted with my new G-Plan sofa. Excellent pre sales service. Delivery guys prompt, courteous and careful, making sure everything was in place. Thank you!
RE,
Hemel Hempstead
Nest of tables
The Nathan table set arrived promptly and in v.good condition.Haynes Furnishers also sorted out the original on-line problem that I had.
DSW,
Cambridge
Celebrity Furniture
Excellent customer service, product and competitively priced. Very helpful throughout the whole order experience from purchase to delivery. Great email and telephone communication, very quick to respond to queries, 2 hour delivery slot was honoured and drivers were very polite and efficient. Would certainly have no hesitation in buying from Haynes Furnishers again. Many thanks!
Robert W.,
Littlehampton
Furniture order
I want to thank Haynes for an excellent order experience, from ordering a specific item I wanted, and delivering it spot on time to what was advised. The men delivering were very courteous and very careful when bringing it in. This is my second order, and would thoroughly recommend them. They are also much cheaper than other shops, and free delivery as well to the room of your choice.
You cannot ask more.
Thank you again.
Pat Lovell,
Tavistock
A Refeshing Change.......
We ordered some furniture before Christmas and were told delivery would be 6 weeks as the items were not held in stock which was fine. Just before 6 weeks we were called to confirm what dates for delivery were best for us and were given a time slot. On the day of delivery we got a call 30 minutes before the driver got to us and when they arrived they were friendly and put all the items where required.
I called the store to check something and the manager, Carl was very friendly and helpful.
..
Ryan Abbot,
Kingston
2 Albert Chairs
The whole experience was fabulous. From having the material sent to me to receiving the chairs. They are exactly what I wanted and the colour is perfect.
If I ever need to buy any furniture in the future I will be looking here first.
Many Thanks
Jan Cross,
Northleach
Nathan televison cabinet
We have been very pleased with the personal service we received from Haynes Furnishers, although we ordered online. Delivery was as advised and the delivery men were very friendly and helpful. We are delighted with the Nathan TV Cabinet.
clive stephens,
Maidstone area
New suie
Many thanks for the fast delivery of our new suite, we are very pleased with it. Its was just what we was looking for. It was lovely not having to trail around shops looking at poor quality suites at high prices. We have got top quality at a very reasonable price.
Mrs Deborah Ja...,
Harlington
Excellent Delivery Service
We received some Ercol bedroom furniture . Delivery was on time (in fact, a few days earlier than planned). Super communications from delivery driver & excellent service from them. Could not fault it.
Brian Down,
Herne Bay
Experienced a traditional and exce...
Experienced a traditional and excellent service. - refreshing in these times when good customer service is often forgotten. Well done. Will use again.
Lol,
Kent
Service and Communication
Carl and his team managed to deliver us a complete dining suite in time for Christmas despite an initial estimate from the supplier of mid January. The team quickly and efficiently built the furniture and came in the window when they were expected. Wonderful service and communication. Thanks to Haynes Furnishers and all their outlets!
Chris Hinds,
Barrow upon Soar
Ercol Novara Snuggler
Excellent, efficient and personal service, along with unexpected early delivery of item before Xmas. We are delighted with the Novara Snuggler which was much admired by our Xmas visitors. Its very comfortable and snuggly - so lives up to the product description.
Will certainly recommend you to anyone looking for new furniture as you combine good old fashioned service with internet prices
Mrs Webb,
Chester
Two Cintique chairs
These chairs were not only the cheapest Cintique chairs I could find on the internet, but they were delivered extremely quickly and courteously, intake for Christmas. As expected their quality is excellent and the service received from Haynes has been second to none. We shall shop there again
Tony Clarke,
Ashbourne
OLD CHARM GLAZED OAK BOOKCASE
Well-designed website with items easy to locate and fully described. Ordering was easy. The bookcase arrived on the day, and by the time, promised. It was in perfect condition and I am absolutely delighted with it. Your 2 delivery men were polite , friendly and efficient. The item was positioned exactly where I requested. This buying experience has been a pleasure and I would not hesitate to buy from you again. I have already recommended you to family and friends.
Viv Bevan,
Caerphilly
Sutcliffe Trafalgar Corner Unit
This purchase completed the recent makeover of my lounge. Which included 4 other pieces from Sutcliffe together with new sofas etc. All of which I am very pleased with. Haynes Furnishers are very competitive price wise and reliable.Their delivery service too is excellent.
I highly recommend the company.
Anne Mather ,
Manchester
Satisfied Customer
Our G Plan Chair arrived exactly when it was supposed to. Apart from the satisfactory quality (as expected) it was delivered by two great friendly and energetic guys who had a busy day still ahead of them - thanks for the great service.
Maurice.
Maurice McCull...,
KINGSTON UPON ...
Satisfied customer
Sofas very competitively priced and staff very accommodating. Delivery service was excellent, accurate delivery time and impressed that guys unpacked, set up and took rubbish away - all free!. A local store which stocked same sofa was going to charge me £30 to deliver. Hope to use again.
Julie,
Norwich
New Parker Knoll furniture
A brief note to say thanks for the stella service received by Haynes Furnishers.
Nothing was too much for the team who were very accommodating about storing our furniture whilst our new home was being finished.
The company come highly recommended.
Philip Oades,
Swindon
Riser Recliner
It was a pleasure dealing with this company, from the first phone call until the delivery guys assembled and demonstrated my riser recliner. The staff at Haynes Furnishers, were helpful, professional, understanding. I have no hesitation in recommending Haynes furnishers, as a supplier of quality furniture. I actually saved £500 compared to other online companies and the high street.Thank you guys.
Allan Robinson,
Preston
Willis & Gambier Lamp Table
First time that we have ordered from this company and pleased to say that we are delighted with their exceptional customer service. From the point of placing an order through to delivery communication was excellent. Furniture arrived within quoted timescale and delivered by two friendly guys.
Price was extremely competitive and would highly recommend this company.
Linda Millea,
Boroughbridge,...
Furniture purchase
We recently purchased a piece of furniture from you and would like to say we were very pleased with a quicker that estimated delivery and the two delivery men were very professional.
Thank you
Dave,
Solihull
Skovby Dining Set
We were very pleased with the quality of service and delivery given by your staff. The delivery guys were very helpful and did a very good job assembling the table and a good knowledge of the product. We would be very happy to recommend your company and do business with Haynes Furnishers in the future.
Mr and Mrs Jac...,
Colchester
Nathan Sideboard
I don't usually review online, but these guys are amazing. The best price, really fast delivery, good quality sideboard efficient and polite. First rate, I have no complaints. I'll be back next year for more. Thank you.
Keith,
Colchester
Nathan TV Unit
Hello Carl -
Many thanks for the delivery of the Nathan TV unit - Alan & I are both delighted with it.
Your delivery guys were very pleasant, helpful and well organized - Thank you again, plus Peter, for sorting & making our purchase an easy transaction.
Kind regards -
Sandy.
Alan and Sandy,
Nottingham
Two Cintique Recliners
Good Price, Excellent service delivered on time Thank You
John,
Staffordshire
3 piece suite
A pleasure to deal with. Good old fashioned service. Suite delivered on time with no disruption. Would recommend to anyone.
Five star service.
Robert Grattage,
Kirkby in Ashf...
Sherborne Recliner
Hi Carl.
Just a note to say thank you for the delivery of my "Royale" chair
everything as promised even the delivery time - very impressed. My I
also say your delivery men were superb polite, obliging and made sure
all was working before leaving.
It has been a pleasure doing business again with your company will
most certainly recommend you whenever possible .
Mrs Smith,
Berkshire
Excellent service all round
From ordering to delivery we received an exceptionally good service, very rare these days! Best price we could find and the delivery men made sure everything was perfect before they left. I have every confidence if we have a problem they will sort it out.
Christina Chod...,
Deal
Great service
Ordered a Parker knowle chair delivery within the given time frame very good service and would buy from Haynes again thank you!
Mrs C Saunders,
Whitstable
Buying new dining room chairs
Spent many fruitless hours and travelled lots of miles before finding a furniture store that sold dining chairs suitable to go with our existing dining table. Searched the Haynes Furniture web site and found the same chairs costing 20% less, so ordered from them. Very impressed with the staff that I spoke to when placing our order, both with their friendly attitude and product knowledge. Chairs were available several weeks early and subsequent arranged delivery was spot on time. The free deli ..
Phil,
Stafford
New sideboard
Very efficient and pleasant service when I ordered over the phone. Sideboard is just as described on the website; also a good price!
Delive red by two lovely, helpful guys who put the shelf in for me as it was rather awkward.
Very pleased and would recommend Haynes!
Sue Grainger,
Nottingham
G Plan Chloe leather 3 piece suit.
Great service,great price, delivered on time.
Delivery crew were excellent, clean and courteous.
Many thanks,
B W Taylor.
Barry Taylor,
WORTHING
bedroom suite
Not a Company local to me, but Haynes Furnishers made the purchase easy.
Competitive price and delivered on time by professional porters who made the job look easy. All assembled and rubbish removed.
I will definitely look on their website for any possible future purchases.
Mrs Rea,
Sheffield
Sherbourne Sofa and Arnchair
Order delivered before estimated delivery date. Delivery guys were great, carried my old sofa and chair out and loaded them in my van ready to take to the tip. Brought in my new sofa and chair and made sure I was happy with everything. Really pleased with my new sofa and chair, they look great. Cannot fault the company at all. Excellent service, would recommend them to anyone.
Paul Coates,
Bodmin
Sutcliffe Trafalgar Teak Sideboard
Excellent service from Haynes Furniture, right through from ordering to delivery. Would definitely recommend and use again. Our new furniture is perfect! Thank you.
Clive Large,
Telford
G-Plan Double re-cliner
Great doing business with Haynes Furnishers, communication was excellent and delivery earlier than expected. Delivery guys installed and positioned were we wanted and took away all the rubbish. Will certainly look again when purchasing new furniture.
Tony Jepson,
Hindley
Nathan TV Cabinet
We ordered a Nathan TV Cabinet by phone. It was delivered three days ago within the time span given.
The two delivery chaps were very pleasant and helpful. They made sure that the shelves were fitted for us.
The packing was taken away too! We are very pleased with the cabinet and the service that we have received
from Haynes Furnishers. I wholeheartedly would recommend them! Thank you.
Corrie Willetts,
Birmingham
Ercol Rimini bedroom furniture
I recently ordered a number of items from the above range. Having scoured the internet Furniturebrand s4u were by far the most competitive. Ordering and payment was straightforward and the staff knowledgeable and helpful. Delivery was within the stated timescale, the delivery lads were courteous and caring and all packaging was taken away. A simple, efficient and pleasant experience, I would have no hesitation in recommending this company
A Campion,
Birmingham
Ercol Teramo side table
Lovely little table, well crafted as you would expect from Ercol. However, I was delighted with the service and professionalism of both the admin and delivery staff of Hayes Furnishers. Excellent delivery of 3 days compared to other suppliers of up to 3 months. Recommend and would use again.
Doreen Nesbit,
Hexham
GPlan Suite
I have used this company for the first time purchasing a GPlan Three Piece Suite. On line. I will definitely use this store again.. The service was impeccable and delivery within the 2 hour allocated time slot that I was given. I didn't have to pay the balance of my order till it was unwrapped in my home and I was happy with it. Excellent, what more could one ask for. I highly recommend this company.
Mrs Sanderson,
Co Durham
Dining Chairs!
I ordered 8 Ercol dining chairs from Haynes. The price was the cheapest I found in shops or on-line - and it included free delivery. It took 6 weeks for my chairs to be in stock (I was told this at the time of order) and then I was contacted to arrange a delivery date. Very efficient service - and really pleased with the chairs!
Debra ,
Manchester
High gloss furniture.
Purchased white high gloss furniture, good company to deal with, delivered on time by there own drivers and taken to the
room I wanted it in. Good communication from start to finish.
mr m jenkins,
caerphilly
Ercol Dressing table
A big thank you to Furniture Brands 4U. Our Ercol Dressing table was delivered in the time specified and it's beautiful! The delivery men were excellent, so pleasant, courteous and just went that extra step by taking the dressing table to the landing so I didn't have to carry the pieces upstairs myself.
Com munication by email and phone was excellent. My email enquiry was answered straight away and communication was informative, accurate and professional.
Thank you again - I woul ..
Miranda Killen,
Sidmouth
HAYNES FURNISHERS
Great service by this company.
Prod uct as described and delivery prompt.
Would recommend this company and we would buy from them again.
Many Thanks.
Mark.S.Lyons,
Swadlincote De...
Nathan Classic Teak Buffet Sideboard
Great customer service from placing order to delivery. The sideboard was delivered promptly by two very pleasant delivery men who took great care with the item.. Thank you.
Christine Pouncy,
Paignton
Queen Ann chair
I ordered a Queen Ann chair from this company and nine weeks later it was delivered by two really helpful delivery chaps who went beyond all expectations to get the chair through my door (many thanks for that). The quality and comfort of the chair is very good, I am really glad that I stuck to buying a British made product from a good British company. Very pleased thank you. Mr L Simpson
L Simpson,
Chorley
Old Charm Furniture
I bought several Old Charm furniture, tv cabinet, pedestal and table lamp, for various rooms in the house. The furniture is absolutely stunning, the best I have ever had. It is guaranteed a lifetime, so I know I can enjoy it for the rest of my life and hopefully the next generation will also enjoy it. The service was very good, so was delivery. I fully recommend it
Carol,
Wolverhampton
G plan suite
Really pleased with our purchase of a G plan suite. Very helpful and friendly staff and an excellent service. Many thanks
Carol Edwards,
Macclesfield
Sofa Delivery
I have been very pleased once again with the service from Haynes Furnishers. The on-line ordering process was very easy. The sofa was delivered as arranged and went very smoothly despite having to ask the delivery men to take the sofa through my neighbour's garden and over a fence in order to get it into my house. I would certainly recommend Haynes Furnishers to any of my friends.
M McCall,
Cirencester
Cumbrian chair
Highly delighted with product, and the service we received. Delivered on time stated. Couldn't have asked for more.
Many thanks
Donald Drake,
Keighley
Coffee table & nest from Ercol
Great service yet again. My furniture order was fulfilled within the timescale promised and was delivered promptly on the day assigned. I will definitely use them again and recommend them to family and friends.
Paul Forrest,
Rickmansworth
Old Charm Lavenham Suite
I have purchased from you before and due to the excellent service and communication I returned to purchase the above. When placing my order I was asked to confirm all details and certain added extras explained. I had obviously an old suite to dispose of and you took care of this on the day. What a service. Your delivery crew worked hard and paid special attention to detail. They are a credit to you. Hopefully in the not too distant future I will return again. Meanwhile I have no hesita ..
Lynne Allen,
Belper
Exceptionally Good Service
Not only did I get the most competitive price for our Parker Knoll Recliners but placing the order was very easy with reassuring and very friendly staff. I was slightly concerned as I placed the order over the phone but I was kept up to date throughout and when it came to delivery and installation, I can honestly say the delivery staff were the best we have ever encountered. Thank you for a perfect transaction.
Mr Biggerstaff,
Edinburgh
sofas delivered to small cottage
Sofas arrived on time. Tricky getting them in but after removing a door we made it. One leg was broken but his was fixed in a few days. Good service.
Barr y Richradson
barry richardson,
stow on the wold
Nathan lamp table
Excellent service from over the phone purchase to delivery at promised time. A first rate company to deal with.
Robert Lyne,
Canterbury
Frank Hudson Spire Demi lune table
Great service, friendly, on time, overalls very good experience. This was also the lowest price we could find for this table. Will definitely be buying furniture here again.
ERCOL FURNITURE
Haynes Furnishers trading as FurnitureBrand s4U is a wonderful business and fulfils every criteria I have before making any purchase. Great products, great quality, very competitive prices, helpful and courteous staff and the provenance of a long standing family firm. I can vouch for their price promise of 'if you've seen a better price then ask us to beat it.' I discovered that most furniture retailers are asking anything between £25 and £40 for delivery whereas FurnitureBrand s4U deliver fo ..
MR MELVYN J LEESE,
STAFFS
A very satisfied customer!
I am very satisfied by all aspects of our transaction. The furniture is great, fits in wonderfully. You helped me choose the best option for bedside cabinets and you were quite right. Delivery was sooner than you predicted and the chaps were great: quick, neat, smiley and helpful. You kept me up to date with progress by email. Frankly there's no criticism I would/could make. I would definitely use your services again and advise friends to do so too
Nora Warner,
Hexham
Electric Recliner Armchair
What a great company, it was so easy to order my chair and the delivery was on time, 10 out of 10 for customer service.
Mrs Hudson,
Darsham
Willis and Gambier Maze furniture
Excellent service. No problems at all. Even the delivery lads were pleasant, polite and helpful. As well as the dining furniture, we also ordered a Nathan nest of tables, again, excellent. Would definitely use this company again and would recommend without hesitation.
Linda and Dave,
Sunderland
Quality products and service.
Delighted with our transaction, the dining set is perfect, the service excellent as was the communication!
Regards Patrick Prendergast
patrick prende...,
Norfolk
Purchase of Parker Knoll Clearance...
I would recommend Haynes Furnishers without hesitation to anyone. I purchased a Parker Knoll Hudson suite from their clearance range. I made a substantial saving and the furniture arrived in A1 mint condition. It was very easy to contact and arrange the purchase and Carl and Steve were so helpful. We had arranged delivery when I was suddenly called upon to attend a funeral on that very day. Having spoken to Haynes it was possible to have the furniture received at our home by someone else. ..
Carol Gill,
Swindon
Leather recliner
After some extensive research on my part searching for the right chair for my needs at the right price I opted to use Haynes Furnishers. I'm very pleased I did. It was a very pleasant and trouble free service from start to finish. A reasonable price and great customer service to friendly helpful delivery men. I now own a very comfortable leather recliner which looks great and is much admired by all who see it. I would have no hesitation at all in recommending this company to anyone and w ..
Sherry Challinor,
Caterham, Surrey
Haynes Furnishers
Need new furniture fantastic choice ,and great obliging staff look no further than "Haynes Furnishers"
Had several dealings with them and they have never failed to live up to expectations
Thanks again.
J&K Hull.
J&K Thompson,
Hull
Ercol coffee table and side table
I was very pleased with the above furniture ,and very impressed with the short time from ordering to delivery.less than half the estimated time.The delivery was absolutely great the crew arrived earlier than stated and unpacked the furniture in an efficient manner and placed it exactly where I wanted it .taking away all packaging. I would thoroughly recommend purchasing from Haynes furniture.Than k you for a great experience.
Mr O Alder,
North Shields
Ercol recover
This was part of a 2 part order from Haynes & once again their service was faultless.
As we said in our previous review, this company is a joy to work with.
5 star service from a 5 star company
Thank you once again Peter, Carl, & Steve
Highly recommend.
V Turner,
Wolverhampton
Dual rise recliner chair
Haynes Furnishers were a real pleasure to deal with, excellent service and we are very happy with our purchase, the process was was quick and simple, they were excellent on price too. We would highly recommend to anyone.
Mrs Inman,
Wakefield
Very happy with service
Very happy with service, all the people we dealt with were friendly and professional.
Visited the shop a few times prior to purchase and found the staff helpful but never pushy.
Delive ry was great, turned up on time, smart and efficient, very good ambassadors for the company.
Woul d recommend this shop without hesitation.
Very satisfied...,
Lichfield
Parker Knoll Furniture
I would highly recommend this company, excellent service they went out of their way to be helpful also the furniture is excellent quality. The delivery guys went beyond the call of duty and were really considerate and careful when bringing the items into my home. All in all I couldn't recommend this company highly enough!!!
Carol Tauchert,
London
Ercol ravenna
Having just received our order of Ercol furniture from Haynes Furnishers we would like to say a big thank you to Peter, Carl & Steve, for their excellent service.
This really is a superb company to deal with, from start to finish, our order was dealt with in a professional manner, with a great price & delivered bang on time. Thanks to Steve & Andy who delivered our order with ease, efficiency & politeness. We would urge anyone looking for a furniture store to contact Haynes as you will not f ..
V.Turner,
Wolverhampton
Old charm furniture
We couldn't have asked for better service. The Old Charm furniture itself was beautiful, and excellent quality for the price. It was all delivered on time by very helpful and friendly staff. We would have no hesitation in ordering from Haynes again.
Mike and Joan ,
Herne Bay
Purchase of furniture
Placed an order on line for a Nathan bookcase. The order form was straight forward . We were given an eight to twelve week delivery date. The bookcase was delivered in three weeks within a few minutes of the time given for delivery.
We found the office and delivery staff to be be friendly and efficient.
Being a true Yorkshire Man, I had researched the price at various sources. The result was I found that Haynes Furnishers were the most competitive and their service was second to none.
Mr Glyn Wood,
Chatteris. Cam...
Ercol Bosco Bedroom
Excellent products and an excellent service from Haynes! Bit of a hiccup on the first order, but great customer service and my second order was spot on. Many thanks, would order again!
joan helmn,
alnwick
Sherborne Lynton Sofa & Chairs
Carl Oakton (Manager) has been very easy to order from, very polite and helpful throughout, and offering a personal service which is rarely found today.
There was no pressure sales - as I had found in other places - and I have the impression that even if you just wanted a footstool, your order would be equally welcomed and undertaken.
The prices are very competitive - and indeed are far below some of the stores selling the same or similar range.
The fabric and colour range is also excelle ..
Mrs Hepburn,
Oxford
Nathan furniture
Very pleased with furniture and service. The two delivery guys were very pleasant and assembled my top unit and took away all the packing. Also delivery was much quicker than expected.I would order again should I need anything else and would recommend you to my friends.
Mrs D Bradburn,
Crowthorne Berks
Excellent service
Cannot fault the service from office and delivery guys.
Great product good price. Would recommend to anyone. Will use again.
v beach,
York
Parker Knoll Suite
Found Haynes excellent to deal with and and competitive on price, also their delivery team were excellent.
My Ercol Chairmaker's chair
Although I had to wait for delivery, owing to a delay at the manufacturers, I was very pleased with the chair, with it living up to expectations. I was kept in the loop regarding the delay, and delivery was at a convenient time for me. Altogether, I was very pleased with the service and the price, and would use this company again.
David,
Chesterfield
Riser recliner Sherborne chair
Delivered perfectly on time and installed courtiasly by two delivery men.
So far so good . Very comfortable and does what it's supposed to.
Very happy with all dealings with this company.
Than k you.
Janet dunkley,
Bexhill on sea
Delivery of our furniture
We had a delivery today of our Cornell Nimbus Furniture.
Just to let you know that we are very pleased with the excellent service we have received.
The order was on time (you quoted 8/10 weeks) it was just under 10 weeks.
All the furniture arrived in excellent condition, all unpacked and assembled with no mess.
Your delivery lads were really polite and very friendly and nothing was too much trouble.
We will certainly have no hesitation in placing orders with you in the future and recomm ..
Sally Dearden,
King's Lynn
Furniture order and delivery
Excellent, five star service from order to delivery.
Polite , helpful staff both in the office and delivery.
Would recommend.
Val ,
Clacton
Haynes Furnishers - outstanding se...
I thoroughly recommend this company. The service I had was professional and efficient in every respect. From the moment of ordering through to delivery they provided outstanding service with a personal touch that is far from common these days. Despite being in Cornwall we were promptly deal with by this Burton company some 260 miles away! Their delivery men were extremely helpful in every respect.
Les Driver,
Camborne
Sherborne 3 & 2 seater suite
BIG thank you Haynes Furnishers for supplying our new suite.
We are so very pleased with the quality.
Delivery was on schedule with delivery date & time adhered too. Unit assembly efficiently carried out by your delivery staff.
D. CHRISCOLI,
WARRINGTON
Happy customer
Thank you for a friendly professional service. I love my new bedroon furniture which was delievered when agreed and assembed in the room. Highly recommended. standard of service.
Jackie,
Wiltshire
Old Charm Dining Chairs
I have since placed another order which I am sure will receive the same professional outcome.
Lynne & Ro...,
Derby
Nathan dining room furniture
We were delighted with not only the product but the service we had. From discussing the original order to the delivery which was to time, and the standard of the staff all round was excellent. Delivery men were very polite and capable. We would definitely make you our first port of call for any future purchases of furniture. Can't fault you...!
Pam Vaughan,
Kingsclere
parker knoll chair
Really good service from your company. Excellent web site and communication.
Robert,
Ashford
Feedback - it does what it says on...
The second order from this company, went just as expected, (same as the first) notified by telephone confirming delivery date and details. Best price on the internet arrived on time and looks great in place in our dining room. Highly recommended.
The Dunn's,
Hinckley
Excellent experience - thank you!
The item I purchased was available for delivery just under 5 weeks after placing the order (which had been specified as a 6-8 week delivery timeframe) so I was delighted about that. When arranging delivery I was offered the option of the item being left in the garage as I wasn't available to stay home and wait in. When I arrived home, the item had been placed carefully in the garage. It was well packaged and protected and I'm delighted with it. An excellent experience all round - thank yo ..
Jo,
York
Haynes Furnishers excellent service
We received excellent service from this company. Despite a delay beyond their control we were kept informed and the items were delivered as soon as they were available. The delivery crew also "went the extra mile" ensuring the items were unwrapped, in perfect condition and placed where required.
Rebecca Moss,
Attleborough
Ercol Bedroom Furniture
Not only were the price the best we could find, but delivery was as promised (slightly earlier than first indicated actually) and delivery team were friendly, polite, on time and efficient. Thoroughly recommend.
David Driscoll,
St Albans
Table orders and delivery
Fab service. Ordered over the phone and could not have been more helpful. Only a deposit was asked for and the full balance on delivery. Stored our item for a extra few weeks with no charge which was brilliant. Delivery guys were lovely and friendly, set the item up and took away all the rubbish. Best service I've ever had much better than all the large department stores. Item was perfect too! Would def use again
Debbie Rimington ,
Rugby
Lounge looks great thanks to Haynes
Just want to say thanks to Carl and the team at Haynes for two great sofas. The whole experience from thinking about our order to delivery and post sales has been a pleasure.
We were not too sure what we wanted to buy and after a lot of indecision placed an order. Nothing was too much trouble and the whole process was clearly explained, at all stages the team kept us up to date. It was little things that just added that made us happy. Delivery was arranged and the items turned up on time, ..
Alexandra,
Alton, Hampshire
Ercol Furniture and Parker Knoll S...
Hi, Our advice to any one who is/are looking to purchase new furniture:-
1. Shop round at all your usual Shops, Furniture Sellers etc and find the Furniture you like and wish to purchase.
2 . Get their BEST price
3. Go to Haynes, tell them what you would like to purchase, get their price then place your order.
4. Rest assured NO ONE WILL BEAT HAYNES ON PRICE
5. Rest assured you are in safe hands. We know because we have done it. SUPERB FIRM, HELPFUL STAFF.
6. Been to Haynes twice now ..
Keith,
Cumbria
Many Thanks !
Many thanks for the delivery of the Ercol Teramo sideboard and nest of tables. Best price on the internet for these items! The furniture is excellent. Delivery extremely quick and the delivery team were pleasant and polite. Items lifted into my front room unpacked and placed where I wanted them. Thank you for the smooth, hassle-free transaction. I will be back for more!
Christine Farr...,
Shropshire
Delivery of Ercol Dining Furniture
We received our delivery of furniture at the time slot alotted, no hanging around waiting. The friendly, and courteous delivery lads offloaded and installed the heavy furniture, quickly and efficiently. Every item was well packed and everything received in perfect condition. Would have no hesitation in using Haynes again in the future and would recommend them highly..
Jean Matthews,
Nuneaton, Warks
Supply and delivery
Our experience with you has been a real pleasure. This is especially true of the delivery arrangements. Delivery was done to match our requirements. The arrangement also included being flexible with the 'on delivery' payment requirement.
James Steckerl,
Maidenhead
Riser - Recliner Chair
A competitive price and lead time. Delivery occurred spot on time with the driver calling in to give note of arrival time. Everything as planned, like it very much. The delivery personnel were very helpful, setting up the new chair, testing and providing instruction to an aged parent. Would definitely recommend using this company to anyone.
Roger,
Norwich
Excellent customer service
We contacted Haynes for advice on which recliner chair to buy for Mum - the advice they gave was excellent, very helpful and we were under no pressure to buy.
We went ahead and we're delighted that we didn't need to pay in full, only a deposit and the balance on delivery if we were happy. The chair arrived within the timescale they suggested, was delivered very quickly and set up by two lovely guys who helped Mum by moving her old chair too. Overall, very happy with Haynes.
Angela Blandford,
Hemel Hempstead
Online purchase of 3-seater settee...
Supplied by Haynes Furnishers.
Very pleased with the quality of the product and the helpful service we received from Haynes, both in the ordering and delivery.
Happy to recommend.
So pleased at the service
Hello Carl, we have just received delivery of our order (G Plan Gemma 3 & 2 Seater Settees) & just wanted to let you know how pleased we are at the service you have provided from our first enquiry to the delivery. We want to make particular mention of the delivery crew (Reece & Mike) who were punctual, courteous, considerate, careful & efficient. they did you proud!
We will have no hesitation in recommending you, and will certainly do business with you again.
Thank you
Dave & Lyn...,
Blackrod, Lanc...
Service from Haynes Furnishers
From walking into the shop to accepting delivery this company is a delight to deal with.
I went to the shop and was greeted upon arrival and left to my own devices to look around and told not hesitate if I had any questions etc. No matter how many times I asked about the furniture it was answered in full with the chap having very good knowledge about the supplier and the product.
Once I had made my mind up the help I was given about the combination of the lounge suite was invaluable plus ch ..
Ercol Capena 3570 flip top extendi...
I ordered this from Haynes Furnishers who kept me informed, delivered and put together the table with no fuss. Excellent service and the best price I could find. I'd recommend the firm to all.
Ian Blore
Ian Blore,
London
Amberley dining table and chairs
Received my Amberley dining set early, was very pleased with the product. Beautifully made table and chairs, a high qualify product.
Shaila,
London
Recliner chair
I just wanted to write to thank you and your team for an excellent service. From the moment I contacted you to order some fabric samples to the moment your two lovely lads delivered the chair to my mum’s the service has been exemplary. The order was processed efficiently, you contacted me when it was ready to be delivered and again on the day to ensure that we were still okay to receive it and it arrived in the time slot allocated. You have provided the sort of service one hopes and wants ..
Jean Taylor,
High Wycombe
Ercol teramo tv stand
Fantastic service from furniture brands4u. From start to finish they were very helpful and were excellent in arranging delivery, particularly being understanding of our shift patterns.
Thank you to Steve and Carl
D Harris,
Cardiff
TV stand
I bought a Nathan TV stand on behalf of my mother and I can't speak highly enough of Haynes. They offered a very competitive price including delivery to East Yorkshire. Placing the order was easy and we were kept updated on progress throughout the order. It was delivered exactly as promised and my mother is very satisfied. I can certainly recommend this company and I would certainly buy again from them.
David ,
East Yorkshire
Furniture supply and delivery
I am really pleased that I found FURNITUREBRANDS4U on the internet about 3-years ago when I purchased a complete set of Ercol dining room furniture. Price was competitive and they beat their quoted delivery date. The guys that made the delivery were really friendly and very careful as they unpacked and placed the furniture as we wanted, taking away all packing materials to leave the place clean and tidy. Having moved home in December we needed more furniture so we used them again for an order ..
Ron Flitter,
Chichester
I ordered two sofas 0n 28/2 and they arrived 6 weeks later. I have been searching for months and comparing prices but none could beat Haynes,they were by far the lowest I could find for brand furniture. The 2 delivery men were polite and helpful and placed everything where I wanted it. The choice on the website was as good as anywhere and the prices were excellent. I would highly recommend them to everyone, wish I'd found them before. I'd give them excellent if the rating was there.
Diane Wright,
Bedford
New Parker Knoll sofas
A good shopping experience at Haynes for our new sofas, so many in store to choose from but quickly found what we were looking for. Very attentive service, followed by quicker than quoted delivery which was a lovely surprise. Very satisfied with our choice of sofa and would definitely recommend this furniture store.
Sue Cotton,
Burton-on-Trent
A first-class service
We placed our first order with Haynes, Furnishers in early March 2017 and we were driven by Haynes' competitive product price. The care and attention to detail from the point of ordering to delivery was truly excellent. Delivery was on time and our recliner chairs were unpacked, tested and demonstrated by pleasant, knowledgeable staff who were superb ambassadors for this company. They even took the delivery packaging away. I will certainly recommend Haynes as they deserve to be successful.
E.C.Verity,
Grantham
Fantastic service
I had a very positive experience with Haynes Furnishers.
After placing my order, I received a phone call from Peter to advise there could be some delays at the manufacturers end and did I want to proceed.
I chose to go ahead, and in the end the furniture was delivered sooner than expected.
Two lovely young lads arrived bang on time to deliver my wardrobe and set of drawers. Then assembled everything perfectly, and took away all the rubbish.
The service couldn't have been better ..
Amber Faulkner,
Brighton
Prompt reaction to a problem
I purchased a Wood Brothers Old Charm sideboard which was delivered on 2nd March 2017. The next day I telephoned Haynes Furnishers to report that one of the doors of the unit would not close properly, leaving a voicemail message to that effect. On the morning of Saturday 4th March I received an email timed at 6.03am from Peter Haynes advising me that my message had been received and that I would receive a telephone call later that morning. At about 9 am Peter telephoned and took details of ..
Cliff Wass,
Cheam, Surrey
bed delivery
I contacted the Company at the end of February. Received excellent, immediate and courteous service. The bed ordered arrived as promised on time, almost to the minute stated. The delivery men deposited all the packages in the room required collected the cheque and departed within minutes with the minimum of fuss. Delighted with item and the service. A service seldom seen these days. Many thanks and good wishes fur the future. E. Buffa
E. Buffa,
Wisbech
Purchase G Plan Furniture
The company offers a good range of furniture from a variety of reputable manufacturers. We quickly found what we wanted and were very pleased with the prices quoted. Although the store is based in Burton on Trent, they were happy to deliver Bedford. The order, when placed, was delivered on time by two very pleasant and helpful staff, who carefully ensured that items were positioned where wanted and without any harm being done. I would certainly order again from this firm.
Peter Littleford,
Bedford
Mr & Mrs Young
many thanks for the efficiency and delivery of our Nathan oak side table. Order to delivery in one week just before Christmas was brilliant. Delivery was at the time arranged. When I am next looking for any furniture this will be our first port of call. We would definitely recommend you to friends and family. Excellent service - thanks.
Mr and Mrs Young,
Norfolk
Mr & Mrs Studden
I decided to renew my two sofas for the Parker Knoll Denver range and so got to work on the internet to find the best deal. Along with the all important price I need to know that the company I am dealing with is reputable and reliable, this was when I came across Haynes Furnishers. The reviews online were glowing so I felt more at ease with placing my order with them. I first spoke with Carl who was friendly, very helpful and patient with me when I had to phone back to add to the order the ..
Sue Studden,
Stroud, Glouce...
Delivery and Service
I have got to let you know how pleased I am with my furniture delivery on Tuesday.
It arrived at the time you specified and the delivery team were great!
Would not hesitate to use your company again.
Many thanks
Janice Harrison,
Bury St Edmunds
Nimbus - Surrey delivery
We already had some of this furniture range (Corndell Nimbus) and are very happy with it. Delivery guys were super - very helpful and cheerful, despite having driven down to Surrey on a Friday afternoon! Would recommend and use again.
David H.,
Hersham
The combination of a traditional f...
This is the second time we have used this company, who combine keen pices with good product knowledge and efficient service.
The items were delovered promptly and full unpacked and where necessary assembled. Would use them again without hestation although we are 100 miles from their store
Bruce Laurie,
Hungerford
furniture & delivery service
We're very pleased with the Old Charm furniture we bought from Haynes and thought the service se received was excellent.
Our delivery arrived on time and was delivered by two charming young men, who couldn't have been more helpful or pleasant.
W ould definately purchase from you again.
Mrs Stanley,
Bournemouth
No reservation in recommending thi...
Buying on line can be a gamble but not with this company. Superb product, old fashioned service, great prices and delivered professionally
Rob,
Swansea
Haynes Furnishers
Haynes Furnishers supplied me with several items of Nathan furniture at a very competitive price.This is a company that clearly understands the importance of good customer service. My queries were dealt with courteously and promptly (both by phone and email), and the two man delivery team were excellent;, polite, professional and we were treated with the utmost respect. They look after their customers at Haynes, advisedly, because in a digital age it encourages feedback like this. My wife an ..
Larry Dolan,
Leicester
Purchase of Old Charm
Have bought Old Charm in the past . Now changing range so used Furniturebrand s4U for the first time, having been impressed with their website and prices. Excellent all-round service, delivery as promised and excellent service from delivery team. Have already purchased a further item!
Bill Lloyd,
Portishead
Purchase and delivery of 3piece suite
I'm not usually one for writing in praise of services , believing that good service should be the norm... but unfortunately , all too often it's not ; which is why , with service in this particular instance being excellent in every respect , I decided to submit this .
The website was clear and informative , and the prices better than any I'd found elsewhere.
When I 'phoned to discuss a purchase , I got straight through : no messing about listening to endless recorded messages, no multi ..
Gina Woodward,
Scarborough
Parker Knoll 3piece suite.
I placed my order by phone - pleasant and knowledgeable sales rep. Steve. Good price and efficient service. The furniture was delivered within the specified 2 hour time frame and exceeded my expectations. Would certainly recommend Haynes Furnishings.
E. Porter,
Scarborough.
Nathan Console Table
The table arrived within a week of ordering, excellent service from office staff and delivery drivers. This is our second order and would have no hesitation in placing further orders with this excellent company.
Janet Cotton,
Ilford
Dining room suite, sideboard and p...
When we ordered our items by phone Carl was really nice, and very helpful.
All our items arrived in perfect condition.
Th e two young men who delivered our furniture were lovely, we have a narrow hallway and they had to take the table apart to bring it into the house, this was done with great care and re -assembled in no time. We are very pleased with our new furniture, and we have recommended your company to family and friends.
Many thanks to all.
Mrs Thomas,
Pontypool Torfaen
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