We went into Haynes to look for a settee after a very disappointing experience with a National company. Having found a settee that we liked and explained why we had gone there they offered to bring the settee to the house to make sure that it would go in and that we liked it. As they were so confident that it would fit we ordered it without taking up their offer. On the delivery day they arrived unpacked it all and were very polite and helpful. We wouldn't hesitate to use them again or to r ..

Excellent service and delivery. You were able to obtain our dining table when Next and John Lewis were out of stock and you were considerably cheaper than either. Thank you

Couldn't be more pleased with regard to the customer service and the cost of the items concerned. The sales team and delivery staff were very efficient and as an added bonus, we saved ourselves £4oo on the price quoted at another large store,. Also, there was no delivery charge even though we live quite some distance away.

Very pleased with all items, ordering couldn’t have been easier- the 2 delivery men were very pleasant, efficient and helpful.

Excellent service from start to finish, easy to order on the Web site, arrived within the time expected, first class delivery unpacked all protective cardboard and plastic wrapping. Best of all the price was really good will be ordering again.

Do not judge this store from the outside which at first glance appears small. Go inside and see the expanse of furniture over three floors. Crammed with items from all the well known makers. I was served by a gentleman who couldn’t have been any more helpful. Ordered my Ercol items which were delivered on time. I would call this a great family run business with excellent customer service. I will definitely be using Haynes Furnishers again.

I am very familiar with the online market place and have to say that there are many companies out there that would do well to hold themselves to FurnitureBrand s4U standards. They could not be beaten on price with regard to the piece of furniture I wished to order. I had a query regarding said piece of furniture so contacted them direct and have to say that Carl was extremely professional, helpful and knowledgeable and was able to answer my query straight away . I also asked about the possi ..

Excellent service and very good prices. Delivery good on time. The men could not get two of my armchairs into my flat and had to obtain a carpenter to remove a door to enable entry. They had so sit on my landing on my landing for nearly a week. The two other chairs were no problem being recliners, they were in 2parts.

Took a long time to come but was worth the wait. Well pleased with the bench and with the friendly customer service.from Haynes.

Hi Carl and Peter, Just to say many thanks for the very quick delivery of my order, the delivery guys were great and there were no issues positioning the furniture in our conservatory. We are thrilled with our choice of Ercol sofa and chair and we will certainly look at your website again for any future furniture requirements. Thanks again,