This is our privacy statement. Please read it with care.
When you browse
this Website, we will ask you occassionaly to input and will collect
Personal Information from you such as your name, e-mail address, billing
address, delivery address, telephone number, product selections, and a
password. We may also collect, and our third party providers of
advertisements and content may collect, information about where you are
on the internet (e.g. the URL you came from, IP address, domain types
like .co.uk and .com), your browser type, the country and telephone area
code where your computer is located, the pages of our website that were
viewed during your visit, the advertisements you clicked on, and any
search terms that you entered on our website ("User Information"). We
may collect some of this information even if you do not register with
You should be
aware that this site is being monitored and may capture information
about your visit that will help us improve the quality of our service.
Telephone calls may be recorded and monitored for quality and training purposes.
We confirm that
any Personal Information which you provide to us (or which is available
on public registers) and any User Information from which we can identify
you, is used only for the following purposes:
Processing your orders;
For statistical purposes to improve this Website and its services to
you; To serve website content and advertisements to you; To administer
this website; If you consent, to notify you of products or special
offers that may be of interest to you. You agree that you do not object
to us contacting you for any of the above purposes whether by telephone,
e-mail or in writing and you confirm that you do not and will not
consider any of the above as being a breach of any of your rights under
the Telecommunications (Data Protection and Privacy) Regulations 1999.
When you create a
shopping account while ordering online you will be given the option to
receive information from us by post, e-mail or telephone, about
products, promotions or special offers which we feel may be of interest
to you. In the event that you do not wish to be contacted for such
purposes, ensure that you tick/untick the appropriate box(es) as you go
through the registration process. You may unsubscribe from our contact
list at any time by replying to a promotional e-mail using the
unsubscribe feature that will always be present.
You should be
aware that if we are requested by the police or any other regulatory or
government authority investigating suspected illegal activities to
provide your Personal Information and /or User Information we are
entitled do so.
If, for any reason, you are unsure about the personal and account
information we are holding in your name, please contact us. We will be
happily review your file and update the records if required. You can
contact our customer service team by email, phone or fax. Alternatively,
this information can be checked and reviewed on line once you have
Use of 'Cookies'
Our cookies do not contain any personal information about you, and are
used only to keep track of your current shopping session, to personalise
your experience and so that you may retrieve your shopping cart at a
later time. We believe that this can greatly assist us in providing you
with the service that you desire and to enhance your browsing
experience. However, - if you do not accept Cookies you will be unlikely
to be able to use this website:
Your use of this website signifies your consent to the collection
processing and use of personal information by us for the purpose of
administering and dealing with your order or account, market research,
processing your payments, credit reference checking and fraud detection,
and for marketing purposes as outlined above. Any changes to our
you are fully informed of your rights and can notify us of any changes
to your preferences.