We ordered our sofa and chair in June and asked for delivery in October. This was organised for us without the slightest problem and delivery was arranged to suit us. On the delivery day unfortunately the sofa would not fit through our front door despite the best efforts of the delivery team. Without any question they arranged another day while we found a joiner to remove a cupboard. The furniture was then re delivered and installed.
We are delighted with the furniture and the wonderful service. We have had a number of pieces of furniture from Haynes and will have no hesitation in using them again