I had been looking for a leather footstool in the shade London Saddle for 2 years and had almost given up. One day I randomly typed the name into my laptop and Haynes appeared, they could supply the footstool and would have it made for me. Carl took my original order and gave me an update whenever I called. Delivery was perfect, but there was a problem with the colour of the legs I ordered. I needn’t have stressed, when Carl heard about this he somehow managed to speedily resolve the problem and now I have the perfect footstool. I thoroughly recommend ordering through Haynes they are just brilliant and their after-sales service is second to none.