Customer Testimonials

Delivery of our furniture
We had a delivery today of our Cornell Nimbus Furniture. Just to let you know that we are very pleased with the excellent service we have received. The order was on time (you quoted 8/10 weeks) it was just under 10 weeks. All the furniture arrived in excellent condition, all unpacked and assembled with no mess. Your delivery lads were really polite and very friendly and nothing was too much trouble. We will certainly have no hesitation in placing orders with you in the future and recommending your Company to our friends. Well done HAYNES. Regards Sally
Sally Dearden, King's Lynn
Furniture order and delivery
Excellent, five star service from order to delivery. Polite , helpful staff both in the office and delivery. Would recommend.
Val , Clacton
Haynes Furnishers - outstanding service
I thoroughly recommend this company. The service I had was professional and efficient in every respect. From the moment of ordering through to delivery they provided outstanding service with a personal touch that is far from common these days. Despite being in Cornwall we were promptly deal with by this Burton company some 260 miles away! Their delivery men were extremely helpful in every respect.
Les Driver, Camborne
sherborne recliner
v good supply & delivery - recommended
geoffrey hall, worcester
Sherborne 3 & 2 seater suite
BIG thank you Haynes Furnishers for supplying our new suite. We are so very pleased with the quality. Delivery was on schedule with delivery date & time adhered too. Unit assembly efficiently carried out by your delivery staff.
Happy customer
Thank you for a friendly professional service. I love my new bedroon furniture which was delievered when agreed and assembed in the room. Highly recommended. standard of service.
Jackie, Wiltshire
Old Charm Dining Chairs
I have since placed another order which I am sure will receive the same professional outcome.
Lynne & Roy allen, Derby
Nathan dining room furniture
We were delighted with not only the product but the service we had. From discussing the original order to the delivery which was to time, and the standard of the staff all round was excellent. Delivery men were very polite and capable. We would definitely make you our first port of call for any future purchases of furniture. Can't fault you...!
Pam Vaughan, Kingsclere
parker knoll chair
Really good service from your company. Excellent web site and communication.
Robert, Ashford
Feedback - it does what it says on the tin
The second order from this company, went just as expected, (same as the first) notified by telephone confirming delivery date and details. Best price on the internet arrived on time and looks great in place in our dining room. Highly recommended.
The Dunn's, Hinckley
Excellent experience - thank you!
The item I purchased was available for delivery just under 5 weeks after placing the order (which had been specified as a 6-8 week delivery timeframe) so I was delighted about that. When arranging delivery I was offered the option of the item being left in the garage as I wasn't available to stay home and wait in. When I arrived home, the item had been placed carefully in the garage. It was well packaged and protected and I'm delighted with it. An excellent experience all round - thank you very much!
Jo, York
Haynes Furnishers excellent service
We received excellent service from this company. Despite a delay beyond their control we were kept informed and the items were delivered as soon as they were available. The delivery crew also "went the extra mile" ensuring the items were unwrapped, in perfect condition and placed where required.
Rebecca Moss, Attleborough
Ercol Bedroom Furniture
Not only were the price the best we could find, but delivery was as promised (slightly earlier than first indicated actually) and delivery team were friendly, polite, on time and efficient. Thoroughly recommend.
David Driscoll, St Albans
Table orders and delivery
Fab service. Ordered over the phone and could not have been more helpful. Only a deposit was asked for and the full balance on delivery. Stored our item for a extra few weeks with no charge which was brilliant. Delivery guys were lovely and friendly, set the item up and took away all the rubbish. Best service I've ever had much better than all the large department stores. Item was perfect too! Would def use again
Debbie Rimington , Rugby
Lounge looks great thanks to Haynes
Just want to say thanks to Carl and the team at Haynes for two great sofas. The whole experience from thinking about our order to delivery and post sales has been a pleasure. We were not too sure what we wanted to buy and after a lot of indecision placed an order. Nothing was too much trouble and the whole process was clearly explained, at all stages the team kept us up to date. It was little things that just added that made us happy. Delivery was arranged and the items turned up on time, the guys took all the packaging away and cleaned up, even helping us to remove the old sofas . What was great was the price was good, you can go to many high street stores and buy the same for more and get a lot less service, why do that? Would we buy again, of course
Alexandra, Alton, Hampshire
Ercol Furniture and Parker Knoll Suites
Hi, Our advice to any one who is/are looking to purchase new furniture:- 1. Shop round at all your usual Shops, Furniture Sellers etc and find the Furniture you like and wish to purchase. 2 . Get their BEST price 3. Go to Haynes, tell them what you would like to purchase, get their price then place your order. 4. Rest assured NO ONE WILL BEAT HAYNES ON PRICE 5. Rest assured you are in safe hands. We know because we have done it. SUPERB FIRM, HELPFUL STAFF. 6. Been to Haynes twice now and we will back shortly.
Keith, Cumbria
Many Thanks !
Many thanks for the delivery of the Ercol Teramo sideboard and nest of tables. Best price on the internet for these items! The furniture is excellent. Delivery extremely quick and the delivery team were pleasant and polite. Items lifted into my front room unpacked and placed where I wanted them. Thank you for the smooth, hassle-free transaction. I will be back for more!
Christine Farrelly, Shropshire
Delivery of Ercol Dining Furniture
We received our delivery of furniture at the time slot alotted, no hanging around waiting. The friendly, and courteous delivery lads offloaded and installed the heavy furniture, quickly and efficiently. Every item was well packed and everything received in perfect condition. Would have no hesitation in using Haynes again in the future and would recommend them highly..
Jean Matthews, Nuneaton, Warks
Supply and delivery
Our experience with you has been a real pleasure. This is especially true of the delivery arrangements. Delivery was done to match our requirements. The arrangement also included being flexible with the 'on delivery' payment requirement.
James Steckerl, Maidenhead
Riser - Recliner Chair
A competitive price and lead time. Delivery occurred spot on time with the driver calling in to give note of arrival time. Everything as planned, like it very much. The delivery personnel were very helpful, setting up the new chair, testing and providing instruction to an aged parent. Would definitely recommend using this company to anyone.
Roger, Norwich
Excellent customer service
We contacted Haynes for advice on which recliner chair to buy for Mum - the advice they gave was excellent, very helpful and we were under no pressure to buy. We went ahead and we're delighted that we didn't need to pay in full, only a deposit and the balance on delivery if we were happy. The chair arrived within the timescale they suggested, was delivered very quickly and set up by two lovely guys who helped Mum by moving her old chair too. Overall, very happy with Haynes.
Angela Blandford, Hemel Hempstead
Online purchase of 3-seater settee and chair (Cintique)
Supplied by Haynes Furnishers. Very pleased with the quality of the product and the helpful service we received from Haynes, both in the ordering and delivery. Happy to recommend.
So pleased at the service
Hello Carl, we have just received delivery of our order (G Plan Gemma 3 & 2 Seater Settees) & just wanted to let you know how pleased we are at the service you have provided from our first enquiry to the delivery. We want to make particular mention of the delivery crew (Reece & Mike) who were punctual, courteous, considerate, careful & efficient. they did you proud! We will have no hesitation in recommending you, and will certainly do business with you again. Thank you
Dave & Lynn Thompson, Blackrod, Lancashire
Service from Haynes Furnishers
From walking into the shop to accepting delivery this company is a delight to deal with. I went to the shop and was greeted upon arrival and left to my own devices to look around and told not hesitate if I had any questions etc. No matter how many times I asked about the furniture it was answered in full with the chap having very good knowledge about the supplier and the product. Once I had made my mind up the help I was given about the combination of the lounge suite was invaluable plus choosing the fabric and dimensions of the furniture. On ce the furniture was available for delivery a time slot and date was agreed. We covered how to complete payment etc. The time slot was met and the lads who did the delivery were very good indeed, careful not to cause any damage etc. Very polite and a credit to Haynes Furnishings. Thank you all very much for a good shopping experience.
Sue King,
Ercol Capena 3570 flip top extending dining table
I ordered this from Haynes Furnishers who kept me informed, delivered and put together the table with no fuss. Excellent service and the best price I could find. I'd recommend the firm to all. Ian Blore
Ian Blore, London
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