Customer Testimonials

Lynton fireside chairs & settee
Excellent service from start to finish, easy to order on the Web site, arrived within the time expected, first class delivery unpacked all protective cardboard and plastic wrapping. Best of all the price was really good will be ordering again.
Eddie, Carlisle
Great store
Do not judge this store from the outside which at first glance appears small. Go inside and see the expanse of furniture over three floors. Crammed with items from all the well known makers. I was served by a gentleman who couldn’t have been any more helpful. Ordered my Ercol items which were delivered on time. I would call this a great family run business with excellent customer service. I will definitely be using Haynes Furnishers again.
Helen, Burton
Amazing service from start to finish.
I am very familiar with the online market place and have to say that there are many companies out there that would do well to hold themselves to FurnitureBrand s4U standards. They could not be beaten on price with regard to the piece of furniture I wished to order. I had a query regarding said piece of furniture so contacted them direct and have to say that Carl was extremely professional, helpful and knowledgeable and was able to answer my query straight away . I also asked about the possibility of having an early afternoon delivery slot and was informed that this would not be a problem and that it would be flagged on my order. As promised, I was contacted the day before delivery and given an early afternoon delivery slot. The delivery men were extremely helpful and very careful with regard to unpacking and placing the piece of furniture in its allotted space in the house. In conclusion, the service, price and delivery could not be faulted and thanks to FurnitureBrand s4U I now have a, much admired, gorgeous high backed oak bench gracing my hallway. Thank you very much for a seamless online shopping experience.
Delivery of Celebrity Chairs
Excellent service and very good prices. Delivery good on time. The men could not get two of my armchairs into my flat and had to obtain a carpenter to remove a door to enable entry. They had so sit on my landing on my landing for nearly a week. The two other chairs were no problem being recliners, they were in 2parts.
Alan Elsley, Sheringham
Cookham Hall Bench
Took a long time to come but was worth the wait. Well pleased with the bench and with the friendly customer service.from Haynes.
Bob Merrett, Fareham
Ercol Serroni
Hi Carl and Peter, Just to say many thanks for the very quick delivery of my order, the delivery guys were great and there were no issues positioning the furniture in our conservatory. We are thrilled with our choice of Ercol sofa and chair and we will certainly look at your website again for any future furniture requirements. Thanks again,
Riser recliner chair - would recommend
I found the website easy to use and there was enough product information on there to be able to make an informed choice. I really liked that we were able to browse products online and phone to order fabric samples (which were delivered promptly) and place the order and make payment. All dealt with efficiently and courteously. The delivery time was very good and the chair was delivered before the latest estimate. We were given one weeks notice of delivery and a 2 hour time slot and that’s exactly when the chair arrived. The delivery was a 2 person delivery and was made very efficiently. The delivery men were polite and took into consideration the purchasers disabilities when setting up the chair. All packaging was removed and the old chair taken away all within about 20 mins. Final balance payment was made when the chair was set up and we confirmed we were happy with it. The chair is solidly built and exactly what we ordered and wanted. I would, and will be, recommending this company. I was worried about ordering a new chair for my mum but Haynes made it a breeze. Thank you.
Penny, Watford
This is the second time we have ordered from yourselves. First time 5 years ago,, and having received excellent service, we order a sofa and chair from you again. Delivery as anticipated, , and very good prices.. very courteous drivers. Thank you once against
June Blake, Rushden
New Leather Suite
Whole experience from purchasing, communicating and delivery very efficient
John Baxter, Blairgowrie
Sherborne chair
I ordered a Sherborne chair from Haynes to match a suite which we purchased last year. Simple to order, I was informed of its delivery date and time, both spot on, no hanging around. Two men arrived, unpacked it, put it exactly where I asked them, and took the packaging away. I am delighted and could not ask for more helpful service. The price was also very competitive, the icing on the cake!.
Mrs L Reid, Bridgwater. Somerset
The Sherborne sofa and chairs were delivered as promised on time. The delivery men were efficient, courteous and helpful. We are pleased with our new furniture and the excellent service .
Yvonne Hinman, Gloucester
New Ercol Chair
The chair was delivered on time and was exactly as described with no flaws despite it being a shop floor item at a discounted price. I would happily use this company again for any future purchases
Andy, Edinburgh
Great Chair, great service
Bought our chair online from Haynes (Furniturebran - chair looked great and was a great price. Forgot to add on treatment for the leather - rand a few days later and all was sorted, nothing too much bother. Chair arrived sooner than originally planned (excellent!) Great chair, great price and amazing service. Thank you!
julian peters, Blockley
Cintique Chair
I recently used Haynes Furnishers for the first time to purchase the above chair to match existing furniture. I was able to obtain fabric samples and having made my choice, I found the website easy to negotiate. I was told it would take so many weeks to arrive and within that time frame I was telephoned to arrange a convenient date. Chair delivered on time by two very helpful men, who removed the considerable amount of packaging and took it away. I am very satisfied with the service I received and more than happy to use them again.
Mrs E A Whittle, London
Sherborne Rise & Recline Chair
I found the website very easy to use, and fully informative. My queries about the chair were answered comprehensivel y. The chair was delivered on time & the team were polite & professional. The total price was considerably less than other websites I looked at. I will not hesitate to use this firm again.
Geoff Long, Morecambe
Rocking Chair
Ordered online and process very easy. The delivery men turned up when advertised and were only to happy to carefully deliver the chair to our sitting room. A good company, they will be well up on my list when I need more furniture.
bedroom furniture
Ordered some bedroom units looked around found your price very good the service and delivery was very good which we arranged a date and you was on time thanks again will use you again when we need something
christopher hewish, braintree essex
Excellent Company
I purchased a chair from Haynes Furnishers on the 4th April 2019. The chair is a shop floor model and is in perfect condition. I was very impressed by the swiftness of my delivery and the helpfulness of the delivery team. I highly recommend Haynes Furnishers as a reliable company and excellent to deal with. The transaction went smoothly from beginning to end and I will certainly recommend them to friends and family as a great company to do business with.
Mrs Jean Feeney, Glasgow
I have made a number of orders with Haynes and have always received excellent service. My first choice for any future orders. Five stars!
Jeanette Power, North Hykeham
Re Rise and recline chair.
I have had my chair for two weeks and find it extremely comfortable. The service was excellent it was delivered at the time and date arranged and was positioned in my room with care. All in all l was very satisfied with the service and treatment l received.
Mrs. Harris, Swindon
Furniture Purchase
Efficient and friendly service from accepting the order to delivery. A website order but dealt with personally by Carl at the shop. Thankyou.
Nathan 1804 Four Door Sideboard
I have been delighted with my furniture and also by purchasing from FurnitureBrand s4U have saved several hundred pounds on the same product if purchased on the high street. Goods came before estimate delivered time and the delivery men were thorough and took all the packaging away.
Mrs Westlake, Plymouth
Gplan sofa &chair
Excerlent service fom start to finish would recommend HAYNES FURNISHERS to anybody five star service
J pontone, Nuneaton
G Plan 3 piece suite
The whole process from initial enquiry through to delivery, was first class. We ordered the suite the day before going abroad for three weeks, and whilst away daily deleted all sales type emails from my phone. Upon arrival home I looked at my PC for a receipt for the order, but could not find one, must have deleted it in Egypt. I contacted Haynes and explained what I had probably done and a replacement order was sent to me immediately, extremely helpful. The delivery went like clockwork, on time and without hitch. The two guys were very friendly and helpful, in fact the whole experience with Haynes was Good from start to finish. Out thanks to all concerned. Mike/Carol Crick
Mike crick, Goffs oak
Furniture review
Ordered a bookcase to match my existing furniture and the whole process was very easy. Bookcase was delivered on the day specified and unpacked by the delivery crew who also took the packaging away which of course is very helpful. All in all I would give this Company 5* for a stress free purchase.
Mrs B Upton, Hythe, Kent
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