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Customer Testimonials

Excellent Service
Excellent service from start to finish. Kept informed at all times on progress of order. Delivery was excellent, arrived at time specified. Guys were curtious and polite. Very happy with our furniture.
Giovanna Bloor, Shepshed
Parker knoll Manhattan sofa
The sofa is absolutely wonderful it is so comfortable and made so well and the colour is slate grey which blends in with my other furniture and my decor. The delivery went without a hitch as the men were really efficient and treated my home with respect. I've had both of my sofa which are in different rooms and the quality of both sofas are excellent thanks for everything especially with the covid problems we have all had.
Mr and Mrs Russell, Tamworth
Highly recommend
Sofa delivered only four weeks late even in a global pandemic! Excellent customer service. The delivery chaps were very pleasant and courteous. They made sure our carpets were protected and that we were happy with the position of the sofa.
Furniture order
Excellent communication throughout the Lockdown and prompt delivery once things opened again. I am very pleased with my item and delivery went very smoothly. I would definitely shop with Haynes again and recommend to friends and family. Thank you very much I am a very happy customer
Gina, Lowestoft
Great prices and very professional service
Just received a suite delivery after COVID restrictions have been relaxed. Excellent service to keep us updated on status. Very competitive pricing and excellent delivery team. Can highly recommend!
Alison Tait, Cupar
Wonderful Service
Haynes is a wonderful family firm where personal service matters. This is the second time I have purchased furniture from them. The Ercol furniture was a very good price. It was delivered promptly by helpful staff. I firmly believe in supporting local businesses rather than large chains. So if you are looking for a good deal and helpful staff you will not be disappointed.
Sheelagh W, Stockport
Order of Frank Hudson Bedside cabinet s
Fabulous furniture. Delivery guys were amazing! Thankyou
Heather, Andover
Nathan Bookcase
Our bookcase arrived, a couple of months late due to the Covid 19 virus. Nothing anyone could do about that. Item was as described on the internet and matches the remainder of the Nathan furniture that we have. Luckily we had a shelf that we had removed from another piece of Nathan furniture (to fit a music centre) and my husband has made an extra shelf for the bookcase as we seem to have rather more DVDs than we realised and needed an extra shelf. Item was delivered on the date specified and the driver did offer to take it in for us but a my husband is supposed to be self isolating due to health conditions we brought it in ourselves and the cardboard packaging has gone to a local firm who chop cardboard up to use as packaging for their goods.
Bodicea, West Barkwith MARKET RASEN
G Plan sofas
In February I ordered two sofas for my Mum, who is elderly and lives elsewhere to me. The sofas were ready for delivery just as the lockdown hit us hence they had to be stored for a while, as it was not practical to deliver them and leave them on her driveway as was suggested. This was not an issue and as soon as it was safe to deliver and assemble in working order this was completed to full satisfaction. My Mum was very impressed with the attitude of the delivery men who were most obliging and she is very happy with the sofas.
Carolyn Walker, Grimsby
Great price, great service
Great price, great service. Very pleased with furniture. Very helpful and pleasant delivery chaps.
Derek Goodsell, Paddock Wood
Sherbourne recliners
Took delivery of our 2 new recliners. Delivery time was spot on. The delivery men were polite & helpful. They assembled both chairs ,cleared away the covering. Used rugs to protect our carpets. First class. Would recommend this company anytime.
Caroline Murray, Scotland
Order of new Sofa.
I cannot recommend Haynes Furnishers highly enough! Their service was outstanding, from a well designed, clear web-site, ordering via the phone with polite, very helpful staff, clear, accurate information and excellent delivery and set up in the living room....the sofa was even ready to deliver 2/3 weeks before I was expecting it, which was a nice bonus! Would definitely use this company again without hesitation; a highly recommended, reliable company and service, thank-you!
Recent. Delivery of three-seat couch
It was delivered exactly as promised and we are pleased with the product.
R.Hubbard, Dumfries, Scotland
Parker Koll Henley Armchair
I was very pleased with this purchase.It was cheaper than other sellers and was delivered exactly when expected.The delivery men were very good and courteous.The chair is very comfortable and I have now am so pleased have put in an order for the large 2 seater settee to match .
Barbara Fellows, Dudley,West Midlands
Old Charm Coffee Table
Brilliant. No other word for service from Haynes from initial enquiry, price, order, and delivery. Will undoubtedly order furniture from Haynes again, and would recommend to anybody without hesitation.
Paul and Ann Wright, Grantham, Lincs
Have today received sdet of stacking tables in advance of predicted delivery time. Deliveref within the time frame. Promised. Delivery guys speedy, polite. Quality of goods excellent . A few years ago had an oak bookcase from this company .Standards as then are commendable at all stages
Dick Andrews, Deal Kent
Sofa and chair
Very pleased with the furniture and service. No complaints!
Ruth Messenger, Carlisle
Purchase of Ercol furniture
Price could not be bettered backed with fantastic service. In our case the furniture had to be stored with a long delivery date. All done with no quibble, reminder service back up and excellent delivery service. Can't recommend highly enough.
mark sheridan, Whitby
reclining chair
Hi Carl, I just want to say thank you for the perfect service you gave on my purchase, and the delivery went like clockwork. Your delivery team were polite and very efficient 5-star service, thannks.
george birnie, bedale
Reclining chair
Once again great product. Arrived when specified and everything set up. The 2 gentleman very polite and left everything tidy. Always good on price.
John Hill, Northallerton
New Celebrity settees.
Have dealt with Haynes furnishings for several years even though I live in Hampshire and they are in Staffordshire (Burton - on -Trent) , I have always found Carl Oakton to be very pleasant and helpful,without being 'pushy. I recently purchased a Celebrity tilt and rise electric reclining chair, a two seater Celebrity static settee, and a 3 seater Celebrity electric recliner settee, all were delivered on time even down to the hour. Unfortunately, I was taken into hospital for an emergency operation when the delivery was due and was very concerned about how it would go. I need not have worried, the delivery guys were EXCELLENT, nothing was too much trouble for them, they positioned the furniture where my wife wanted it, connected everything up which at times was quite difficult to get at, and made sure everything was working properly before they left. From my point of view, I have no hesitation in recommending Haynes, they are VERY competitive in their pricing and their service is brilliant. 10 out of 10 for me
allan simpson, Fareham, Hampshire
Nathan oak dining table and chairs
After a long wait from ordering,I was so looking forward to receiving my new dining table and chairs. Was it worth the wait?? ABSOLUTELY. The furniture is everything and more than I hoped for. Beautiful quality, and weighty too. I'm saving up already for an accompanying display unit. The delivery men were without fault. Unfortunately I was not at home when they arrived,but they rang me, waited patiently for me to dash home,and then were friendly, chatty and incredibly helpful. They assembled the table for me, unpacked everything and were quite happy to remove and dispose of all the packaging. I am, without question or hesitation, absolutely delighted with both my furniture, the contact with Haynes Furnishers and the service provided by the delivery men. Thank you so very much
Parker Knoll Suite
From first contact everything was most efficiently dealt with, the delivery staff arrived dead on time were friendly and most helpful. The furniture was considerably cheaper than we had been quoted in the high street, plus we received a footstool free of charge, really don't know how you do it, well done. Next time we need furniture we will be in contact and I would not hesitate to recommend your services to friends. Thanks JR
John Roberts, Surrey
Great Service
First time I ordered anything as expensive as a three piece suite on line and to be honest I was a bit worried. So I rang up and was pleasantly surprised by the professional and comprehensive service I was given. Nothing was too much trouble. I felt much more confident after speaking to them. Everything turned out perfectly. My suite is lovely and everything was exactly as I ordered, even arriving earlier than predicted. The delivery guys were fabulous. They were very considerate, taking their shoes off and ensuring they didn’t scratch walls. Brilliant service, would definitely use Haynes again.
Karen Summers, Nottinghamshire
Ercol dining table
We are very pleased with our new Ercol Gateleg table and also pleased with Haynes delivery service
Alan Birkinhead, Castle Donington
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