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Customer Testimonials

Excellent product and service
I bought an ex showroom cintique sofa from Haynes through their Ebay site. It was delivered for free shortly after purchase and is in perfect condition. Haynes had accepted an offer from me so I believe I got the item for less than half of the normal list price. I am delighted with it. Haynes kept me up to date with delivery dates and times and the service felt very personal even though I did not visit a store.I would recommend this company.
Margaret Elaine Clift, Burgess Hill
Excellent Service from Haynes Furnishers
Excellent Service from Haynes Furnishers. The bookcase is very good quality and at a competitive price. Delivery lead time was shorter than I expected. Communication about delivery from Haynes was first rate. The delivery team were very efficient. It was such a pleasant change not to have to deal with cardboard and other packaging. The bookcase was ready to use immediately.
Witold Koreywo, Reading
An efficient service with helpful staff and at a very competitive price without delivery charge. What is not to like!
Netta Christie, Buxton Derbyshire
G Plan chair
After a lot of research and testing chairs, we ordered our chair from Haynes Furnishers. We have used them before and we’re very satisfied.. The price was very competitive and the chair delivered on time. I would certainly recommend Haynes Furnishers.
Patricia Brennan, Derby
Two Lovely Duresta Sofas
We were thrilled to bits with the professionalism of Haynes Furnishers. From ordering our Duresta sofas in March through to their delivery in early July . The sofas are lovely and a great price compared to all the other stockists we contacted. We were given good advice and they kept us updated all the way through the process , 5 stars !
Paul Hodgkinson, Matlock
Sherborne Suite
We have just received delivery of our new Sherborne, Antique Red Leather, suite from Haynes Furnishers. From the minute we started looking online and placing our order with Haynes, it has been effortless. The best price available, the best service, and outstanding workmanship on the suite. We are extremely satisfied with every aspect of this order. The delivery time was as quoted and the suite arrived well packaged with two delivery men who were polite, efficient, and very tidy as they removed all the packaging once the suite was in situ. It can be very daunting choosing furniture on line and trusting a company to deliver as required but I can honestly say that Carl Oakton of Haynes Furnishers made this transaction as easy and effortless as possible for us and I would have no hesitation in recommending them to anyone.
Heather Simpson , Weymouth, Dorset
Sherborne recliner chair
Very pleased with the purchase of my new recliner chair. The price was very competitive and I was kept well informed regarding the delivery schedule. Delivery team were very good and helpful
Alan Cooper, Preston
G Plan Sofas
Excellent service from placing order to receiving sofas. Everyone very professional and helpful and best prices. Would definitely recommend.
, Guildford
Nathan Furniture
I have bought a number of Nathan furniture in the past. Have recently added another piece, very pleased with the excellent service and delivery. Many thanks B Cole
Mrs B Cole, Wrexham
Purchase of Parker Knoll arm chair
I was very happy with the care and attention I received. Friendly and helpful staff. Prompt delivery.
Sue Rustioni, London
Delivery of TV cabinet
I was most delighted in the service I received from Haynes on the ordering and delivery of my TV cabinet. The delivery men were courteous and polite and took away all the packaging. I would definitely order from them again. Thank you. I am delighted with my purchase. B Nicholson Wirral
Bill Nicholson, Wirral
First class service
We are very happy with our new table which was delivered on time by two very polite and friendly staff members. They built the table for us in minutes and took away all the packaging. First class service. Would 100% recommend this company.
Jessica Unwin, Cambridge
Excellent Friendly Service
We bought a Sherbourne recliner chair from Haynes Furnishers. The chair was delivered in time span stated, the delivery guys were very helpful and friendly. We are extremely pleased with the chair ordered, the price was considerably lower than other stockists, we would recommend Haynes Furnishers for both service and prices, it was so easy to deal with them both by telephone and email.
Sheila Fletcher, Coalville
Cintique settee
We went into Haynes to look for a settee after a very disappointing experience with a National company. Having found a settee that we liked and explained why we had gone there they offered to bring the settee to the house to make sure that it would go in and that we liked it. As they were so confident that it would fit we ordered it without taking up their offer. On the delivery day they arrived unpacked it all and were very polite and helpful. We wouldn't hesitate to use them again or to recommend them to our friends.
J Griffiths, Burntwood
Highly Recommended
Excellent service and delivery. You were able to obtain our dining table when Next and John Lewis were out of stock and you were considerably cheaper than either. Thank you
Dale, Beverley
Order and delivery of 2 Lynton recliner chairs
Couldn't be more pleased with regard to the customer service and the cost of the items concerned. The sales team and delivery staff were very efficient and as an added bonus, we saved ourselves £4oo on the price quoted at another large store,. Also, there was no delivery charge even though we live quite some distance away.
Ken & Lillian, Kidderminster
Purchase and delivery of Nathan Furniture
Very pleased with all items, ordering couldn’t have been easier- the 2 delivery men were very pleasant, efficient and helpful.
Mrs D Robinson, Peterborough
Lynton fireside chairs & settee
Excellent service from start to finish, easy to order on the Web site, arrived within the time expected, first class delivery unpacked all protective cardboard and plastic wrapping. Best of all the price was really good will be ordering again.
Eddie, Carlisle
Great store
Do not judge this store from the outside which at first glance appears small. Go inside and see the expanse of furniture over three floors. Crammed with items from all the well known makers. I was served by a gentleman who couldn’t have been any more helpful. Ordered my Ercol items which were delivered on time. I would call this a great family run business with excellent customer service. I will definitely be using Haynes Furnishers again.
Helen, Burton
Amazing service from start to finish.
I am very familiar with the online market place and have to say that there are many companies out there that would do well to hold themselves to FurnitureBrand s4U standards. They could not be beaten on price with regard to the piece of furniture I wished to order. I had a query regarding said piece of furniture so contacted them direct and have to say that Carl was extremely professional, helpful and knowledgeable and was able to answer my query straight away . I also asked about the possibility of having an early afternoon delivery slot and was informed that this would not be a problem and that it would be flagged on my order. As promised, I was contacted the day before delivery and given an early afternoon delivery slot. The delivery men were extremely helpful and very careful with regard to unpacking and placing the piece of furniture in its allotted space in the house. In conclusion, the service, price and delivery could not be faulted and thanks to FurnitureBrand s4U I now have a, much admired, gorgeous high backed oak bench gracing my hallway. Thank you very much for a seamless online shopping experience.
Caro,
Delivery of Celebrity Chairs
Excellent service and very good prices. Delivery good on time. The men could not get two of my armchairs into my flat and had to obtain a carpenter to remove a door to enable entry. They had so sit on my landing on my landing for nearly a week. The two other chairs were no problem being recliners, they were in 2parts.
Alan Elsley, Sheringham
Cookham Hall Bench
Took a long time to come but was worth the wait. Well pleased with the bench and with the friendly customer service.from Haynes.
Bob Merrett, Fareham
Ercol Serroni
Hi Carl and Peter, Just to say many thanks for the very quick delivery of my order, the delivery guys were great and there were no issues positioning the furniture in our conservatory. We are thrilled with our choice of Ercol sofa and chair and we will certainly look at your website again for any future furniture requirements. Thanks again,
Dottie,
Riser recliner chair - would recommend
I found the website easy to use and there was enough product information on there to be able to make an informed choice. I really liked that we were able to browse products online and phone to order fabric samples (which were delivered promptly) and place the order and make payment. All dealt with efficiently and courteously. The delivery time was very good and the chair was delivered before the latest estimate. We were given one weeks notice of delivery and a 2 hour time slot and that’s exactly when the chair arrived. The delivery was a 2 person delivery and was made very efficiently. The delivery men were polite and took into consideration the purchasers disabilities when setting up the chair. All packaging was removed and the old chair taken away all within about 20 mins. Final balance payment was made when the chair was set up and we confirmed we were happy with it. The chair is solidly built and exactly what we ordered and wanted. I would, and will be, recommending this company. I was worried about ordering a new chair for my mum but Haynes made it a breeze. Thank you.
Penny, Watford
Service
This is the second time we have ordered from yourselves. First time 5 years ago,, and having received excellent service, we order a sofa and chair from you again. Delivery as anticipated, , and very good prices.. very courteous drivers. Thank you once against
June Blake, Rushden
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