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Customer Testimonials

Great price, great service
Great price, great service. Very pleased with furniture. Very helpful and pleasant delivery chaps.
Derek Goodsell, Paddock Wood
Sherbourne recliners
Took delivery of our 2 new recliners. Delivery time was spot on. The delivery men were polite & helpful. They assembled both chairs ,cleared away the covering. Used rugs to protect our carpets. First class. Would recommend this company anytime.
Caroline Murray, Scotland
Order of new Sofa.
I cannot recommend Haynes Furnishers highly enough! Their service was outstanding, from a well designed, clear web-site, ordering via the phone with polite, very helpful staff, clear, accurate information and excellent delivery and set up in the living room....the sofa was even ready to deliver 2/3 weeks before I was expecting it, which was a nice bonus! Would definitely use this company again without hesitation; a highly recommended, reliable company and service, thank-you!
Recent. Delivery of three-seat couch
It was delivered exactly as promised and we are pleased with the product.
R.Hubbard, Dumfries, Scotland
Parker Koll Henley Armchair
I was very pleased with this purchase.It was cheaper than other sellers and was delivered exactly when expected.The delivery men were very good and courteous.The chair is very comfortable and I have now am so pleased have put in an order for the large 2 seater settee to match .
Barbara Fellows, Dudley,West Midlands
Old Charm Coffee Table
Brilliant. No other word for service from Haynes from initial enquiry, price, order, and delivery. Will undoubtedly order furniture from Haynes again, and would recommend to anybody without hesitation.
Paul and Ann Wright, Grantham, Lincs
Have today received sdet of stacking tables in advance of predicted delivery time. Deliveref within the time frame. Promised. Delivery guys speedy, polite. Quality of goods excellent . A few years ago had an oak bookcase from this company .Standards as then are commendable at all stages
Dick Andrews, Deal Kent
Sofa and chair
Very pleased with the furniture and service. No complaints!
Ruth Messenger, Carlisle
Purchase of Ercol furniture
Price could not be bettered backed with fantastic service. In our case the furniture had to be stored with a long delivery date. All done with no quibble, reminder service back up and excellent delivery service. Can't recommend highly enough.
mark sheridan, Whitby
reclining chair
Hi Carl, I just want to say thank you for the perfect service you gave on my purchase, and the delivery went like clockwork. Your delivery team were polite and very efficient 5-star service, thannks.
george birnie, bedale
Reclining chair
Once again great product. Arrived when specified and everything set up. The 2 gentleman very polite and left everything tidy. Always good on price.
John Hill, Northallerton
New Celebrity settees.
Have dealt with Haynes furnishings for several years even though I live in Hampshire and they are in Staffordshire (Burton - on -Trent) , I have always found Carl Oakton to be very pleasant and helpful,without being 'pushy. I recently purchased a Celebrity tilt and rise electric reclining chair, a two seater Celebrity static settee, and a 3 seater Celebrity electric recliner settee, all were delivered on time even down to the hour. Unfortunately, I was taken into hospital for an emergency operation when the delivery was due and was very concerned about how it would go. I need not have worried, the delivery guys were EXCELLENT, nothing was too much trouble for them, they positioned the furniture where my wife wanted it, connected everything up which at times was quite difficult to get at, and made sure everything was working properly before they left. From my point of view, I have no hesitation in recommending Haynes, they are VERY competitive in their pricing and their service is brilliant. 10 out of 10 for me
allan simpson, Fareham, Hampshire
Nathan oak dining table and chairs
After a long wait from ordering,I was so looking forward to receiving my new dining table and chairs. Was it worth the wait?? ABSOLUTELY. The furniture is everything and more than I hoped for. Beautiful quality, and weighty too. I'm saving up already for an accompanying display unit. The delivery men were without fault. Unfortunately I was not at home when they arrived,but they rang me, waited patiently for me to dash home,and then were friendly, chatty and incredibly helpful. They assembled the table for me, unpacked everything and were quite happy to remove and dispose of all the packaging. I am, without question or hesitation, absolutely delighted with both my furniture, the contact with Haynes Furnishers and the service provided by the delivery men. Thank you so very much
Parker Knoll Suite
From first contact everything was most efficiently dealt with, the delivery staff arrived dead on time were friendly and most helpful. The furniture was considerably cheaper than we had been quoted in the high street, plus we received a footstool free of charge, really don't know how you do it, well done. Next time we need furniture we will be in contact and I would not hesitate to recommend your services to friends. Thanks JR
John Roberts, Surrey
Great Service
First time I ordered anything as expensive as a three piece suite on line and to be honest I was a bit worried. So I rang up and was pleasantly surprised by the professional and comprehensive service I was given. Nothing was too much trouble. I felt much more confident after speaking to them. Everything turned out perfectly. My suite is lovely and everything was exactly as I ordered, even arriving earlier than predicted. The delivery guys were fabulous. They were very considerate, taking their shoes off and ensuring they didn’t scratch walls. Brilliant service, would definitely use Haynes again.
Karen Summers, Nottinghamshire
Ercol dining table
We are very pleased with our new Ercol Gateleg table and also pleased with Haynes delivery service
Alan Birkinhead, Castle Donington
Good all round service
Really happy with our Nathan nest of tables. Worth the waiting time. Delivered by two pleasant and efficient young men.
Valerie Grindrod, Rossendale
Ercol Teramo Side Table
My side table arrived this morning ahead of time. It was well packed and protected for its transit to me. The side table is perfect and looks great in my conservatory and matches beautiful with my other oak furniture. The customer service was very good and I will definitely use this company again for future purchases. Thank you.
Moore, Kent
Customer Experience
Excellent customer service. This is the reason I returned to Haynes Furnishers again when I renewed my suite of furniture. This is the second suite I have purchased and would not hesitate to return again. I would highly recommend this Company to friends and family.
John, Christchurch, Dorset
Recent purchase
Excellent service from start to finish. Ordered a set of Ercol tables at a very competitive price including free delivery to Warrington. Lead time was quoted as a maximum of two weeks but was in fact completed within only 4 days. They are in mint condition even though they were purchased as ex-display and the very pleasant driver delivered them exactly at the time he said he would. Perfect in every way thanks to all at Haynes Furnishers.
Ralph DAVIES, Warrington
Excellent customer service
Shopped around for fair price knowing exactly what armchair I wanted but didn't want to pay high street price. Carl and his company provided what I wanted in a timely fashion at a good price with a friendly personal service even a high street salesperson would be unable to match. Well done and thank you so much. Love my chair!
M. Hopkins, Formby Liverpool
Excellent customer service
Good customer service, delivery staff were excellent and respected our home thank you
Gill Bland, Hammerwich
Rise and Recline Cahirs
Placed an order for 2 rise and recline chairs and received within time frame stated. Delivery date was given with approximate time, which was carried out as given. Delivery men were very friendly, helpful and efficient. Excellent service and would highly recommend company.
Drynan, Midlothian
Sherborne sofa
Haynes have been excellent to deal with. Ordering over the phone was quick respectful and certainty was acquired by their knowledge of the make size and colour required. At the point of delivery the two men were assured in what was needed to be done to secure the sofa in place . I would certainly recommend this company.
Wedlake , Norfolk
Excellent product, excellent price and excellent service!
John loudon, Earlston
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